Senior UI/UX Designer
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Benefits offered by this job
Job summary
ESIT Advanced Solutions (a DXC Technology company) in Victoria, BC is seeking a Senior UI/UX Designer. You will lead complex UX efforts, ensure WCAG 2.1 AA accessibility, and mentor other analysts and developers in UI/UX best practices.
The role requires a senior contributor with Agile or hybrid delivery experience, and a track record of delivering accessible, user-centered digital solutions for public-sector clients.
Qualifications
- Bachelor’s degree in Design, Human Factors Engineering, HCI, Social Sciences, Communications, Business, or equivalent
- Minimum 7 years of progressively senior UI/UX experience on complex digital products
- Experience in Agile or hybrid delivery environments
Responsibilities
- Leads UX deliverables for enterprise initiatives with Agile or hybrid teams
- Produces UI designs, prototypes, and reusable components
- Translates user and business requirements with product owners, analysts, developers
- Develops design solutions addressing business needs and public-sector constraints
- Creates storyboards, journey maps, wireframes, and design documentation
- Maintains and evolves enterprise UI design systems and standards
- Plans and conducts user research and usability testing to inform decisions
- Ensures accessibility compliance and usability best practices
Skills
Education
Tools
Job description
ESIT Advanced Solutions (a DXC Technology company) Application Delivery and Innovation (AD&I) Services department is responsible for the planning, design, development, and sustainment of enterprise and public-facing digital systems supporting clients across the BC Broader Public Sector, including Ministry of Finance, Ministry of Transportation and Transit and multiple other ministries.The department delivers and supports mission-critical applications used by thousands of internal ministry users across multiple locations and by members of the public accessing essential government services.These systems operate in complex regulatory, security, and accessibility-driven environments and span a mix of legacy platforms and modern digital solutions.AD&I works in close partnership with business stakeholders, delivery teams, and external partners to modernize user experiences, improve service outcomes, and ensure digital products are reliable, secure, accessible, and user-centered. User experience design is a critical capability enabling successful adoption, operational efficiency, and positive public outcomes.
The Senior UI/UX Designer applies advanced professional knowledge to design and deliver high-quality, accessible, and user-centered digital solutions. This role is regarded as a subject matter expert in user experience design and frequently contributes to the development of new ideas, methods, and standards.The position works on complex and high-impact initiatives where analysis requires in-depth evaluation of multiple factors including user needs, business objectives, accessibility requirements, enterprise constraints, and public-sector policies. The Senior UI/UX Designer exercises significant independent judgment within broadly defined practices and provides expert guidance to project teams and stakeholders.This role is a senior individual contributor position with no direct staff supervision, and includes mentorship, training, and functional leadership responsibilities.
- Leads user experience deliverables for complex, enterprise-level initiatives involving Agile or hybrid delivery teams, ensuring user-centered design principles are embedded throughout the solution lifecycle
- Produces user interfaces and interaction models for digital products, including low- and high-fidelity prototypes, production-ready UI designs, reusable components, and design patterns
- Gathers, evaluates, and translates user and business requirements in collaboration with product owners, business analysts, developers, and architects
- Develops and recommends design solutions that address business needs, operational constraints, and public-sector policy requirements
- Illustrates design concepts using storyboards, journey maps, process flows, sitemaps, and wireframes
- Maintains and contributes to enterprise UI design systems and standards for web and mobile applications
- Plans, conducts, and interprets user research and usability testing, including qualitative and quantitative methods, and applies findings to inform design decisions
- Ensures user experience designs comply with accessibility standards (WCAG 2.1 AA or higher), usability best practices, and enterprise guidelines
- Collaborates across disciplines including business analysis, development, architecture, testing, and operations
- Applies an iterative, evidence-based design approach informed by user feedback, analytics, and peer review
- Leads preparation of UX-related documentation supporting solution design and delivery
- Provides mentorship, coaching, and formal training to analysts, developers, and other team members on UI/UX practices
- Assists in the development and continuous improvement of UX standards, guidelines, and reusable assets
- Reviews and evaluates designs and project activities for alignment with UX standards, accessibility requirements, and enterprise architecture
- Actively participates in delivery initiatives to ensure effective stakeholder engagement and timely communication
- Keeps current with modern design tools, techniques, best practices, and emerging trends relevant to public-sector digital services
- Provides cost and effort input to support planning of application development, enhancements, and modernization initiatives
Position Title: Senior UI/UX Designer
Classification: IS27
Department: Application Services
Job Code: 90000665
Work Unit: Application Development
Job Title: Information Systems Officer
Director, Application
Services
Last Updated: January 2026
- Works collaboratively with peers, delivery teams, client representatives, and external partners
- Regularly interacts with senior individual contributors, managers, directors, and program leadership
- Supports multiple concurrent initiatives with varying levels of complexity and public visibility
Contributes to digital solutions that are public-facing, highly visible, and critical to service delivery SUPERVISORY RESPONSIBILITIES
Type of Report # Type of Report #
Direct (directly supervises assigned staff)0
Indirect reports (supervises through
0
PROJECT/TEAM LEAD OR TRAINING RESPONSIBILITY
Role Y/N Role Y/N
Supervises students or volunteersY
Provides formal training to other staffY
Leads project teamsN
Assigns, monitors, and examines work ofstaff
Y
Provides UX effort and cost input to support planning and estimation for application development, system enhancements, and modernization initiatives.
- Bachelor’s degree in Design, Human Factors Engineering, Human-Computer Interaction, Social Sciences, Communications, Business, or an equivalent combination of education and experience
- Minimum 7 years of progressively senior experience in UI/UX design, typically supported by 10 or more years working on complex digital products, enterprise systems, or public-facing applications
- Demonstrated experience working as a senior individual contributor within Agile or hybrid delivery environments
- Advanced application of UI/UX design principles, theories, and practices across multiple digital products or services
- Proven experience designing accessible digital solutions in alignment with WCAG 2.1 AA or equivalent public-sector accessibility standards
- Strong understanding of inclusive and universal design principles for diverse and non-technical user populations
- Experience producing high-quality UX artefacts including personas, journey maps, usability test plans and results, wireframes, prototypes, functional specifications, and design documentation
- Demonstrated ability to plan and execute qualitative and quantitative user research and translate findings into actionable design recommendations
- Ability to evaluate and review designs for alignment with enterprise architecture, standards, and delivery constraints
- Strong analytical, problem-solving, and decision-making skills
- Experience across multiple UX sub-domains including information architecture, interaction design, usability engineering, content strategy, information visualization, or service design
- Experience facilitating workshops to identify target users, define user needs, and build consensus across stakeholder groups
- Experience influencing product or delivery teams to prioritize user needs using evidence-based insights
- Familiarity with data-informed design approaches, analytics, or usability metrics
- Awareness of emerging trends such as AI-assisted design tools and automation, with the ability to assess applicability within public-sector and enterprise environments
- Experience working within regulated, large-scale, or public-sector environments
- Customer Focus
- Integrity and Trust
- Ethics and Values
- Motivating Others
- Drive for Results
- Building Effective Teams
- Priority Setting
- Decision Quality
- Business Acumen
Capability Lead of Application
Development
IS32
Director,
Application Development
Services
Senior UI/UX Designer
IS27
All Advanced Solutions employees are required to display the following competencies:
- Employment Type: Full Time, Regular
- Union/Non-Union: Union-BCGEU
- Salary Grid Level: Level 27, Schedule 2
- Annual Salary: $111,370.92 - $127,197.57 (Based on a 40-hour Work Week)
- Office Location: Victoria, BC - Hybrid
- 15 Vacation days, with entitlement increases with service
- Maternity, Parental and Pre-Adoption Leave with option for top up
- Employee Assisted Program including paid counselling services for you and your family
- Paid sick leave for when life happens
- Extended health and dental
- Public Service Pension plan, matched by Advanced Solutions
- Excellent Rewards and Recognition Program
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