RQ11395 - UX Designer - Intermediate I 1+ year I Toronto ON - Onsite

Analyst Technical Solutions; Toronto; On-site; CAD 83,000 - 90,000; Full time

Job summary

Analyst Technical Solutions in Toronto is seeking an experienced UX Designer to craft user-centered interfaces for government services projects. You will lead design across web and digital displays, iterating rapidly through user testing and research to deliver intuitive experiences.

The role demands strong collaboration, Figma proficiency, and expertise with multiple UX tools, with a focus on accessibility and responsive design for diverse devices.

Qualifications

• Portfolio link must be accessible on the resume and not password protected.
• Extensive experience with UX design best practices, mobile-first and responsive design.
• Ability to iterate designs efficiently and intelligently.
• 3+ years of experience in complex product projects with agile (scrum) methodologies.
• Must have Figma experience.
• Expertise in UX tools such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Zeplin; HTML5/CSS3/JS skills a plus.
• Strong communication skills to lead meetings and present to stakeholders.
• Experience with Service Design framework and established design systems.
• OPS or Public experience.
• Knowledge of DABL (discovery, alpha, beta, Live).

Responsibilities

• Create effective, user friendly and visually appealing interfaces.
• Design the overall functionality of the product to ensure a great user experience and iterate based on user testing.
• Design interfaces for diverse projects including digital displays, publications, and other materials; apply user-centered design and rapid iteration.
• Conceive and conduct user research, interviews and surveys, and translate findings into sitemaps, flows, journey maps, wireframes and prototypes.

Skills

Portfolio management

Strong communication

Agile (SCRUM)

Public sector experience

UX research

Education

Graphic/Interaction Design degree

Usability/HCI certification

Tools

Figma

JustInMind

InVision

Sketch

Adobe Creative Cloud

Axure

Zeplin

HTML/CSS/JS basics

Azure DevOps

Job description

RQ11395 - UX Designer - Intermediate

Client: Government Services Integration Cluster

Location: Toronto ON Onsite

Pay rate: 60-65/hr incorp

Title

UX Designer (*Portfolio link must be on the resume - must be accessible without password or attached along with the resume*)

Description

Responsibilities

• Create effective, user friendly and visually appealing interfaces.
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. Take a user-centered design approach and rapidly test and iterate the designs.
• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes

Must Have:

• Portfolio link must be on the resume - must be accessible without password or attached along with the resume*
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Ability to iterate your designs and solutions efficiently and intelligently.
• 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologie
• Must have Figma experience.
• Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), Azure DevOps are a plus.
• Strong communication skills - lead meeting and present to stakeholders.
• Prior experience with Service Design framework and established design systems.
• OPS or Public experience
• Knowledge of DABL (discovery, alpha, beta, Live)

General Skills

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
• Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Experience and Skill Set Requirements

User Experience Design 40%

• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Ability to iterate your designs and solutions efficiently and intelligently.
• 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
• Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus
• Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.

Experience in facilitate User Research and Usability testing activities to produce such outputs as:

1. User Interview Topic Maps
2. User Interview Scripts
3. User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
4. User Research Findings Report

Relationship Management - 20%

• Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule
• Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – Discovery, Alpha, Beta, Live or similar delivery methodologies
• Ability to deliver on a (project) product with a balanced team (product owner, user experience designers, developers) by participating in Agile (SCRUM) delivery methodologies

Technical Skills - 30%

Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.

Soft skills - 10%

• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
• Strong interpersonal and negotiation skills
• Strong presentation, verbal and written communication skills
• Excellent analytical, problem-solving and decision-making skills