UX Designer

Cleo Consulting; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Government Services Integration Cluster in Toronto seeks a Junior UX Designer to contribute to web and mobile interfaces, focusing on user-centered design and usability.

You will create intuitive experiences, collaborate with stakeholders, run workshops, and participate in end-to-end research from discovery to prototyping, leveraging Figma and Ontario Design System.

Qualifications

• Must have GUI design experience based on user interaction and performance.
• Experience as a UX/UI designer for web and mobile applications.
• Ability to define and lead UX projects and design workshops with stakeholders, business users.
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools (Figma, Canvas).
• Ability to work with Ontario Design system and digital service standards.

Responsibilities

• Create effective, user-friendly interfaces.
• Design the overall functionality of the product to ensure a great user experience and iterate from user testing.
• Design interfaces for projects such as digital displays, publications, media, and other materials.
• Take a user-centered design approach and rapidly test and iterate designs.
• Conceive and conduct user research and translate into sitemaps, user flows, wireframes, mockups and prototypes.

Skills

GUI design based on user interaction

UX/UI design for web and mobile

Lead UX projects & workshops

End-to-end user research

Design tools proficiency

Figma & Canvas experience

Ontario Design system

Digital service standards

Team collaboration

Tools

Figma

Canvas

Ontario Design System

Prototyping tools

Job description

Assignment: RQ11617 - UX Designer - Junior

Job Title: UX Designer

Requisition (SS): RQ11617

Start Date: 2026-10-27

Client: Government Services Integration Cluster

End Date: 2027-05-06

Office Location: 222 Jarvis St. Toronto

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

# Business Days: 135.00

5 days onsite

Must Have:

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools
• Experience with Figma, Canvas and similar tools
• Ability to work with Ontario Design system
• Knowledge of digital service standard.

Nice to have:

• OPS or public sector exp.

Description

Responsibilities

• Create effective, user friendly and visually appealing interfaces.
• Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
• Take a user-centered design approach and rapidly test and iterate the designs.
• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes

General Skills

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• Proficiency with design and prototyping tools
• Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
• Experience gathering user feedback to configure existing interfaces
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Experience and Skill Set Requirements

General Skills (55%):

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools
• Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
• Experience gathering user feedback to configure existing interfaces
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
• Experience with Figma, Canvas and similar tools

Communications Skills (30%)

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
• Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%)

• Knowledge of accessability testing
• Ability to work with Ontario Design system
• Knowledge of digital service standard.
• Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships
• Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements

Prior Public Service/OPS experience: (5%)