Senior Technical Writer

MQ Referrals Only; Toronto; Remote; CAD 78,000 - 99,000; Full time

Job summary

A leading company is seeking a Senior Technical Writer to create documentation for developer audiences. The role involves working closely with Product Engineering teams to produce developer guides and API references. Ideal candidates should have extensive experience in technical writing, especially for developer contexts, and a solid educational background in relevant fields. Compensation is competitive, reflecting skills and working location, with additional benefits to support employee growth and welfare.

Benefits

Health insurance options

Flexible time off

Retirement savings program with company contribution

Equity in a publicly-traded company

Monthly stipend for remote work

Annual development support

Parental Leave

Qualifications

• 5-10 years of experience in technical writing for developer audiences.
• Familiarity with creating and publishing API reference documentation.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Write clear and helpful documentation for developers and administrators.
• Collaborate with engineers and product managers to gather information.
• Participate in establishing style and process guidelines.

Skills

Proofreading

Technical Writing

Content Management Systems

Writing Skills

Education

Bachelor's degree in technical writing, computer science or related field

Tools

Adobe Acrobat

Visio

Microsoft PowerPoint

SharePoint

XML

Confluence

Wiki Systems

Word Processing

Job description

Marqeta is looking for a Senior Technical Writer to help create content for a developer audience. Technical writers at Marqeta work with the Product Engineering and Design teams to provide developer guides API reference documentation tutorials and inline UI text for developers and administrators who use the Marqeta platform to develop payment card programs.

We work Flexible First. This role can be performed remotely anywhere within the Toronto Metro or Vancouver Metro areas in Canada. Wed love for you to join us!

The Impact Youll Have

• Write clear and helpful documentation for developers analysts managers and other specialists who use the Marqeta platform and APIs to make and manage payment card programs.
• Evaluate documentation tasks analyze audience needs and draft updates to customer-facing documentation.
• Work closely with engineers product managers and other team members to gather information test functionality and obtain technical reviews.
• Participate in a writing teams efforts to establish style and process guidelines and to choose and use good tools for writing and publishing documentation.
• Collaborate with cross-functional teams to align on the docs roadmap ensuring the team is aligned to the highest priority needs.
• Create a high-performing team culture where team members are supported standards are consistently upheld people are treated with respect and everyone feels a sense of belonging.

Who You Are

• 5-10 years of experience in technical writing for developer audiences and a Bachelors degree in technical writing computer science or a related field.
• Experience with RESTful APIs Swagger / OpenAPI or a similar framework code commenting tools and / or source code repositories.
• Familiarity with creating and publishing API reference documentation.
• Ability to communicate effectively with technical and non-technical stakeholders in the Marqeta organization.
• Proficiency with authoring CMS and task management tools such as Jira GitHub and Markdown.
• Ability to work independently to collaborate and to balance multiple projects.
• Knowledge of technical writing standards and familiarity with common style guides.

Nice-To-Haves

• Experience in Fintech Banking or Payments.
• Familiarity with Postman and creating collections.
• Previous experience as a developer or product manager.
• Experience with docs-as-code and with workflows for generating reference API docs from source code.

Your Manager

• Stacy Love Senior Manager Technical Writing

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment whether that be from home or at a company office. To support Flex First we calibrate pay to a competitive value according to working location.

When determining salaries we consider several factors including but not limited to skills prior experience and work location. The new-hire base salary range for this position reflected in CAD is : 78600 - 98300

We also believe in recognizing the contributions of our people. Thats why we award annual bonuses to eligible employees rewarding both individual performance and the success of the entire company.

Along with monetary compensation Marqeta offers

• Multiple health insurance options
• Flexible time off take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual development dollars to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Required Experience :

Senior IC

Key Skills

Proofreading,Adobe Acrobat,Content Management Systems,Technical Writing,Visio,Microsoft Powerpoint,Sharepoint,XML,Confluence,Wiki Systems,Word Processing,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

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Technical Writer • Toronto, Ontario, Canada