Field Technical Service Representative (Full Time)

Best Buy; Langford; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on tech

Flexible schedules

Competitive compensation and benefits

Training and certifications

Supportive leadership

Inclusive team environment

Job summary

Best Buy in Victoria, BC is seeking a field service professional to deliver, install, and repair the latest tech at customers’ homes. You will help customers assess their technology needs, respond to questions, and ensure equipment and vehicles are well maintained, delivering a consistently excellent customer experience.

This role offers flexible schedules and opportunities for growth through training and certifications, with base pay that varies by province.

Qualifications

• Must be at least 18 years old.
• Have a valid driver’s licence with a clean drivers abstract.
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check.
• Enthusiasm to support and assist our customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.

Responsibilities

• Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
• Help customers determine their technology needs and respond to their questions
• Ensure vehicles and equipment are well maintained
• Create an amazing customer experience every time with your dedication to customer service and professionalism

Skills

Customer service

Valid driver's license

Physical ability to lift 50 lbs

Criminal background check

Enthusiasm for helping customers

Flexibility in fast-paced environment

Job description

What you’ll do:

• Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
• Help customers determine their technology needs and respond to their questions
• Ensure vehicles and equipment are well maintained
• Create an amazing customer experience every time with your dedication to customer service and professionalism

What we’re looking for:

• Must be at least 18 years old
• Have a valid driver’s licence with a clean drivers abstract
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior field service agent, field services team lead).

Base pay range Hourly pay rate: $18.25 - $21.45 Pay may vary by province. Pay listed is for the location advertised.

Location: 779 McCallum Drive, Victoria, BC V9B 6A2

We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products.

Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.

When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market!

Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.