Senior Technical Business Analyst – Remote (Public Sector)

emergiTEL Inc.; Edmonton; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

emergiTEL Inc. is seeking a Senior Technical Business Analyst to support IT project delivery for the Alberta Public Sector. The role is remote with potential onsite meetings in Edmonton up to 15%.

You will lead consultations, define business and technical requirements, and drive process improvements across complex, multi-tier systems. Ideal candidates bring 5+ years of relevant experience, strong stakeholder engagement, and proven ability to bridge business and technical teams.

Qualifications

• 5+ years of progressive experience as a Senior Technical Business Analyst or similar role.
• Experience leading consultations and facilitating stakeholder meetings.
• Proven experience creating business requirements, functional specifications, and technical requirements.
• Experience creating new business and technical processes and completing business process reviews/re-engineering.
• Experience facilitating business process improvement sessions.
• Experience bridging communication between vendors, client ministries, and corporate technical and business teams.
• Experience with business architecture design, software system specifications design, and database modelling.
• Experience with iterative development using model-based processes.
• Experience with complex software solutions spanning n-tier development environments.
• Experience producing project artifacts with XML, UML, and/or other web services technologies.
• Experience preparing and managing business requirements, software requirements, functional design, project plans, and schedules.
• Experience preparing project status reports, risks, issues, timelines, and effort estimates.
• Public sector experience is an asset.
• Experience with correctional services, justice, or public safety applications is an asset.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Strong facilitation and stakeholder engagement skills.
• Ability to work independently and effectively within a team environment.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and deliverables.

Responsibilities

• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications, and technical requirements.
• Create new business and technical processes and complete business process reviews/re-engineering.
• Facilitate business process improvement sessions.
• Assist in the development of new IT services.
• Schedule, organize, and lead project status meetings and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options, and recommendations.
• Responsible for business architecture design, software system specifications design, and database modelling.
• Participate in iterative development using model-based processes.
• Perform project management, business and technical analysis, and systems design in delivering complex software solutions spanning n-tier development environments.
• Produce project artifacts with XML, UML, and/or other web services technologies.
• Prepare, update, and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risks and issues, timelines, and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify required user training.
• Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role.

Skills

Analytical skills

Communication skills

Facilitation

Independent work

Team collaboration

Organizational skills

Time management

Multitasking

Education

Bachelor’s or higher in Computer Science / Information Technology / Business Analysis

Job description

emergiTEL Inc. is seeking a Senior Technical Business Analyst to support IT project delivery for the Alberta Public Sector. The role is remote with potential onsite meetings in Edmonton up to 15%.

You will lead consultations, define business and technical requirements, and drive process improvements across complex, multi-tier systems. Ideal candidates bring 5+ years of relevant experience, strong stakeholder engagement, and proven ability to bridge business and technical teams.