Business Systems Analyst - On-site

Randstad Canada; Edmonton; On-site; CAD 74,000 - 124,000; Full time

Job summary

Randstad Canada is recruiting for a Senior Business Analyst/Change Management Analyst to support the Government of Alberta – Jobs, Economy, Trade and Immigration. The role combines business analysis (60%) and change management (40%), working on complex IT initiatives from planning through implementation and stabilization.

The position requires 5+ years of related experience, university degree, and professional certifications.

Qualifications

• University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, Information Systems, or related discipline.
• 4+ years of progressively responsible experience in business analysis, change management, project delivery, or process improvement.
• Certified Business Analyst (IIBA) or equivalent.
• Certified Change Management Professional (ACMP/Prosci/CMI/APMG) or equivalent.

Responsibilities

• Lead business analysis and project delivery activities.
• Conduct discovery sessions, interviews, workshops, and requirements gathering.
• Develop business cases, process maps, user stories, use cases, and project documentation.
• Analyze and improve business processes.
• Support application development, testing, implementation, and maintenance.
• Facilitate UAT, business readiness, and implementation activities.
• Develop and execute change management strategies and plans.
• Conduct stakeholder analysis and change impact assessments.
• Develop communications, engagement, resistance management, coaching, and training plans.
• Monitor adoption, utilization, readiness, and organizational change.
• Support project governance, risk/issue management, and continuous improvement.
• Present recommendations, options, roadmaps, governance materials, briefing notes, and business cases to senior leadership.

Skills

Business analysis

Change management

Project delivery

Process improvement

Education

University degree in Business Administration/Related

Tools

ACMP/Prosci/ADKAR knowledge

SDLC knowledge

Job description

Senior Business Analyst/ Change Management Analyst

Job Title: Senior Business Analyst/ Change Management Analyst

Client: Government of Alberta – Jobs, Economy, Trade and Immigration

Work Arrangement: Primarily 100% onsite; occasional remote work may be permitted with notice

Contract: Approximately 891.75 hours

Hours: 36.25 hours/week, 7.25 hours/day

Max Rate: $80 - 90 CAD/hour

Positions: 3

Alberta Residency: Required for the contract

Role Summary

Senior Business and Change Management Analyst responsible for business analysis (60%) and change management (40%), supporting complex IT initiatives from planning through implementation and stabilization.

Key Responsibilities

• Lead business analysis and project delivery activities.
• Conduct discovery sessions, interviews, workshops, and requirements gathering.
• Develop business cases, process maps, user stories, use cases, and project documentation.
• Analyze and improve business processes.
• Support application development, testing, implementation, and maintenance.
• Facilitate UAT, business readiness, and implementation activities.
• Develop and execute change management strategies and plans.
• Conduct stakeholder analysis and change impact assessments.
• Develop communications, engagement, resistance management, coaching, and training plans.
• Monitor adoption, utilization, readiness, and organizational change.
• Support project governance, risk/issue management, and continuous improvement.
• Present recommendations, options, roadmaps, governance materials, briefing notes, and business cases to senior leadership.

Requirements

Mandatory Qualifications

• University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, Information Systems, or related discipline.
• 4+ years of progressively responsible experience in business analysis, change management, project delivery, or process improvement.
• Certified Business Analyst (IIBA) or equivalent.
• Certified Change Management Professional, such as ACMP, Prosci, CMI, or APMG.

Key Mandatory Experience

Candidates must demonstrate 5+ years of experience in:

• Integrated plans, portfolio/project reporting, and executive reporting.
• Strategy execution involving technology, processes, organizational design, and IT operations.
• Project management.
• Project documentation and governance.
• Stakeholder collaboration and engagement.
• Agile, Waterfall, Scrum, Kanban, or other SDLC methodologies.
• Cross-functional teams and detailed requirements.
• Senior leadership, project scope, goals, roadmaps, governance, briefing notes, and business cases.
• Project governance, change management, and communications.

Nice-to-Have

• PMP certification
• Clinical application/data integration experience.
• Change Manager experience on large, complex custom software projects.
• Complex IT systems, multiple data sources, web services, and legacy systems.
• Strong business analysis and analytical problem-solving experience.
• Prosci ADKAR, ACMP, Kotter, or equivalent methodology.
• Value Stream Mapping and process re-engineering.