SENIOR TECHNICAL ANALYST

Northern Health; Prince George; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Extended health

Dental

Municipal pension plan

Four weeks vacation

Moving expenses support

Employee referral program

Leadership development

Short commutes

Loan forgiveness programs

Job summary

Northern Health in Prince George, BC, seeks a Senior Technical Analyst to help implement and support complex core infrastructure across networks, servers, security, messaging, thin technology and storage. This role provides Tier 2 technical support for ITS and users, reporting to the Manager or designate.

Working hours are Monday to Friday, 08:00 to 16:00, with a focus on professional growth within a positive, progressive culture and a collaborative ICT environment that supports Northern

Qualifications

• Degree in Computer Science or related diploma/certificate.
• Three years of recent IT experience or equivalent education/experience.
• Valid Class 5 BC Driver’s Licence.

Responsibilities

• Implement and support complex core infrastructure systems including networks, servers, security, authentication, messaging, thin technology and storage.
• Provide Tier 2 technical support for ITS and user community issues.
• Work under the supervision of the Manager or designate in alignment with Northern Health priorities.

Skills

Effective communication

Physical ability

Professional demeanor

Organizational skills

Analytical skills

Equipment handling

Stress management

Creative thinking

Technical knowledge

Education

Degree in Computer Science or related diploma/certificate

Job description

Position Summary

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking an experienced Senior Technical Analyst to join our Information & Technology Services department.

In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, this position is responsible for implementation and support of complex core infrastructure technology systems, which impact across many functional areas. Examples include, but are not limited to, network, telecommunications, servers, security, authentication, messaging, thin technology, and storage systems. This position will also be responsible for providing Tier 2 technical support for issues that arise from within ITS and the user community.

Shift Rotation/Hours of work:

Monday to Friday, Days - 08:00 to 16:00

Qualfications

• Degree in Computer Science or diploma/certificate in related discipline


• Three (3) years recent experience relating to Information Technology or an equivalent combination of education, training and experience


• Valid Class 5 BC Driver’s License

Skills and Abilities:

• Ability to communicate effective both verbally and in writing


• Physical ability to carry out the duties of the position


• Ability to deal with others, including members of the public, in a professional and courteous manner.


• Excellent organizational and analytical skills


• Ability to operate and understand complex equipment


• Ability to handle high stress situations over the telephone and/or in person


• Good creative thinking and conceptualizing abilities


• Thorough knowledge of complex technical issues and common efficient practices in the information technology industry.


• Ability to learn and grasp the business of ITS as a service provider.

Where you will be working:

Community:

Information about living, working, and thriving in the area is available through Prince George

More about Northern Health

Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

• Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice.


• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.


• Four weeks of vacation after one year of continuous service.


• Financial support for moving expenses for eligible positions.


• Employee referral program with attractive incentives.


• Employer-paid training and leadership development opportunities.


• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.


• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.