PROGRAM SERVICE SPECIALIST

Northern Health

Prince George

On-site

CAD 91,000 - 113,000

Full time

45 hours ago

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Benefits offered by this job

Indigenous leave

Extended health & dental

Vacation after 1 year

Moving expense support

Employee referral program

Training & leadership development

Outdoor lifestyle benefit

Job summary

Northern Health is seeking a Program Service Specialist (Social Prescribing) with leadership experience to drive social prescribing initiatives that connect health care services with community supports. You will oversee planning, implementation, and evaluation, collaborating with clinical teams, community partners, and provincial bodies to improve care and outcomes.

The role emphasizes data stewardship, workflow integration, and continuous improvement, with opportunities to lead complex projects

Qualifications

Bachelor’s degree in a health care discipline.
Relevant professional development in process improvement, change management, information technology, or project management.
5–7 years of progressively responsible health care or community services experience.
Equivalent education/experience accepted.

Responsibilities

Research, develop, implement, evaluate, and improve Social Prescribing practices and partnerships.
Lead planning, implementation, and sustainability of Social Prescribing initiatives.
Collaborate with clinical programs, community organizations, and provincial partners to improve access to non-clinical supports.
Coordinate, implement, and complete projects with stakeholders, fostering collaboration and change management.

Skills

Guide and coach

Change management

Stakeholder facilitation

Analytical thinking

Documentation skills

Project coordination

Interpersonal communication

Team leadership

Education

Bachelor’s degree in a health care discipline

Process improvement training

Change management training

Tools

Microsoft Excel

PowerPoint

Visio

Word

Job description

Position Summary

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a Program Service Specialist (Social Prescribing) with leadership experience to join Northern Health.

The Program/Service Specialist (Social Prescribing) is responsible for researching, developing, implementing, evaluating, and continually improving Social Prescribing practices, processes, partnerships, and reporting to support person-centred care and improved health outcomes across Northern Health (NH). The role provides leadership for the planning, implementation, and sustainability of Social Prescribing initiatives that strengthen connections between health care services and community-based supports. The Program/Service Specialist serves as a liaison, facilitator, and change agent across clinical programs, community organizations, and provincial partners. The incumbent identifies opportunities to improve access to non-clinical supports, strengthen referral pathways, and integrate Social Prescribing into routine practice. The role works collaboratively with operational leaders, physicians, interdisciplinary care providers, community agencies, and stakeholders to support implementation, workflow integration, quality improvement, and change management activities. As a Data Steward, the Program/Service Specialist supports the collection, interpretation, and application of program and evaluation data to inform decision-making, demonstrate impact, monitor implementation, and support continuous improvement. The incumbent contributes to local and provincial evaluation activities and supports the use of evidence and leading practices to advance Social Prescribing across NH. In collaboration with organizational and community partners, the Program/Service Specialist is responsible for leading the coordination, implementation, and completion of projects and initiatives related to Social Prescribing. Projects may involve stakeholder engagement, community partnership development, service redesign, program evaluation, workflow optimization, and sustainability planning. Working with stakeholders at all levels, the incumbent inspires others to achieve goals and deliverables through facilitation, effective communication, and fostering a culture of collaboration, innovation, and continuous improvement.

Starting salary will be approximately from $ 90,770 to $ 113,462 and will be based on education, training, experience, reporting structure and salaries of similar positions. The salary for part-time positions will be prorated.

Qualfications

Bachelor’s degree in a health care discipline.

Relevant professional development process improvement, change management, information technology/information management, project management, group facilitation, coaching.

Five (5) to seven (7) years of progressively responsible experience in health care, community services, population health, health promotion, program implementation, clinical operations, or related environments.

Or an equivalent combination of education, training and experience.

Skills and Abilities:

Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.

Ability to take a “can-do” approach to resolving issues and working with multiple stakeholders.

Ability to apply change management and transformation techniques and practices.

Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.

Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).

Ability to foster innovation throughout complex evolutionary change.

Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.

Demonstrated strategic thinking and analytical skills.

Proven ability to manage diverse groups and individuals, lead change initiatives in complex, fast-paced environments, and effectively resolve issues arising throughout the implementation process.

Superior small and large group facilitation skills and individual coaching skills.

Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.

High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.

Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.

Ability to work independently and as part of a team.

Ability and willingness to travel.

Physical ability to perform the duties of the position.

Where you will be working:

Community:

Information about living, working, and thriving in the area is available through Prince George

More about Northern Health

Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice.

Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.