Senior Systems Support Analyst III - Linux / Medical Imaging

Intelerad Medical Systems; Canada; Remote; CAD 75,000 - 95,000; Full time

Job summary

A leading healthcare IT solutions provider in Canada is seeking a Healthcare IT Support Specialist to take on complex technical challenges related to medical imaging. You will lead troubleshooting efforts and collaborate with clinical stakeholders to enhance workflows. The ideal candidate has over 5 years of experience in Healthcare IT, strong diagnostic skills, and proficiency in PACS and RIS. This position offers remote work flexibility and opportunities for career advancement.

Benefits

Opportunity for career advancement

Flexible work environment

Engagement with cutting-edge technology

Qualifications

• 5+ years of experience in Healthcare IT support, especially in radiology.
• Advanced experience with clinical imaging workflows.
• Certifications in relevant technologies are a plus.

Responsibilities

• Serve as a senior escalation point for complex technical issues.
• Lead troubleshooting efforts involving interoperability protocols.
• Collaborate with stakeholders to resolve systemic issues.

Skills

Troubleshooting complex technical issues

Interoperability protocols (DICOM, HL7, IHE)

Windows Server environments

Linux systems

Networking diagnostic skills

Education

Bachelor’s degree in Computer Engineering or related field

Tools

PACS

RIS

VNA

VMware

Job description

Overview

Employer Industry: Healthcare IT Solutions

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely, providing flexibility in your work environment
• Engage with cutting-edge medical imaging technology that impacts patient outcomes
• Collaborative and supportive team culture focused on continuous improvement
• Hands-on experience with advanced healthcare IT systems and interoperability standards

What to Expect (Job Responsibilities)

• Serve as a senior escalation point for complex technical issues involving RIS, PACS, VNA, and integrated systems
• Lead troubleshooting efforts involving interoperability protocols such as DICOM, HL7, and IHE
• Collaborate with clinical stakeholders and internal teams to resolve systemic issues and improve workflows
• Maintain documentation for incidents, resolutions, procedures, and known issues
• Provide after-hours support as part of an on-call rotation for high-priority incidents

What is Required (Qualifications)

• Bachelor’s degree in Computer Engineering, Healthcare Informatics, or a related field (or equivalent experience)
• 5+ years of experience in Healthcare IT support, with a strong focus on radiology environments
• Advanced experience with PACS, RIS, VNA, and clinical imaging workflows
• Strong diagnostic skills across application, operating system, and network layers
• Proficiency in Windows Server environments (2012–2022), Linux systems, and VMware

How to Stand Out (Preferred Qualifications)

• Certifications in relevant technologies (e.g., Microsoft, VMware, Cisco)
• Red Hat Certified System Administrator (RHCSA) certification
• Scripting/automation experience (PowerShell, Bash, Python)
• Experience with cloud-based medical imaging solutions and telemedicine technologies
• Fluency in additional languages (French is a strong asset)

#HealthcareIT #Radiology #RemoteWork #CareerGrowth #MedicalImaging

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