Senior Surveillance Technician

Gateway Casinos & Entertainment; Burnaby; On-site; CAD 60,000 - 76,000; Full time

Job summary

Gateway Casinos & Entertainment is seeking a full-time technical expert to manage surveillance and access control systems. The role includes maintaining and configuring CCTV equipment, training staff, and ensuring compliance with regulatory requirements. Candidates should hold post-secondary education in IT, possess 5+ years of relevant experience, and have knowledge of networking and security protocols.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Exciting and fun work environment

Development and training opportunities

Family and friends discounts

Qualifications

• At least 5 years of experience with CCTV and security systems.
• Valid BC driver license with a clean abstract.
• Willingness to work overtime and travel.

Responsibilities

• Administers and maintains all CCTV equipment including cameras and DVRs.
• Coordinates repairs and installations with subcontractors.
• Configures CCTV and access control software for compliance.

Skills

Knowledge of networking

PC hardware

Security protocols

Communication

Independent work

Education

Post-secondary education in Information Technology

Certifications like Avigilon, Honeywell, Synectics VMS

Alarm and Security Technician certification

GPEB Gaming license

Job description

Job Type: Full-Time

Salary Range: $60,062-$75,077

We Provide:

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive, and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

The Position

Administers, coordinates, repairs, and maintains electronic equipment and software used for surveillance purposes. Serves as the technical expert for the Company on surveillance equipment, software, and technologies, ensuring compliance with regulatory requirements.

Key Responsibilities

• Administers, coordinates, and maintains all CCTV equipment including cameras, network switches, DVRs, computers, and related hardware.
• Manages access control equipment such as keypads, card readers, controllers, and related hardware.
• Coordinates repairs and installations with subcontractors, ensuring value and quality.
• Configures and customizes CCTV and access control software for optimal operation and compliance with company standards.
• Performs troubleshooting, resolves hardware and software issues, and conducts root cause analysis for service interruptions.
• Trains team members and other staff on surveillance and access control systems.
• Stays current with technological advancements, regulations, and industry best practices.
• Evaluates new hardware and software to meet company needs and recommends suitable products.
• Performs backups of configurations and software, and performs other related duties as required.

What You Bring

• Post-secondary education in Information Technology or a related field, or equivalent experience.
• At least 5 years of experience with CCTV and security systems such as access control, IP cameras, and DVRs.
• Certifications like Avigilon, Honeywell, Synectics VMS are assets.
• Additional certifications such as Alarm and Security Technician, GPEB Gaming license, and vendor-specific certifications are preferred.
• Knowledge of networking, PC hardware, and security protocols.
• Ability to work independently, manage multiple projects, and communicate effectively.
• Physical ability to inspect, repair, and work at heights, with a valid BC driver license and clean abstract.
• Willingness to work overtime and travel as required.

Who We Are

Gateway Casinos & Entertainment Limited is a leading gaming and entertainment company in Canada, operating multiple properties across several provinces. We value our team members and offer opportunities for growth, ongoing training, and a dynamic work environment.