Senior Strategy Manager - Digital Sales Planning & Forecasting

TELUS; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

TELUS is seeking a Senior Strategy Manager to join their Digital Sales & Marketing team in Toronto. The role focuses on eCommerce sales forecasting, driving digital engagement, and optimizing investment in customer experiences. Ideal candidates will have significant experience in predictive modelling and strategic analysis, contributing to TELUS's mission to enhance digital channels and customer interactions.

Benefits

Opportunities for personal development through training

Flexible work styles with the ability to work in and out of the office

Dynamic and collaborative environment

Qualifications

• 5-8 years of relevant experience in digital sales and marketing.
• Expert understanding of predictive financial modelling and planning.
• Ability to analyze complex data sets and provide actionable insights.

Responsibilities

• Establish eCommerce sales forecasting and performance metrics.
• Develop strategic recommendations for eCommerce strategies.
• Foster strong relationships with internal stakeholders for alignment.

Skills

Predictive financial modelling

Statistical forecasting techniques

Data analysis

Stakeholder management

Strategic thinking

Collaboration

Adaptability

Education

Bachelor's degree or similar post-secondary degree

MBA

Job description

Senior Strategy Manager - Digital Sales Planning & Forecasting

Join to apply for the Senior Strategy Manager - Digital Sales Planning & Forecasting role at TELUS

Senior Strategy Manager - Digital Sales Planning & Forecasting

Join to apply for the Senior Strategy Manager - Digital Sales Planning & Forecasting role at TELUS

Join our team

Join the Digital Sales & Marketing team at TELUS, where we're on a mission to reimagine omnichannel experiences and make digital the channel of choice. We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. As part of the Consumer Channels organization, our team is guided by a vision to drive market leadership and unlock the potential in our communities, customers, and team members. If you're passionate about digital innovation and customer experience, we'd love to have you join our team!

Description

Join our team

Join the Digital Sales & Marketing team at TELUS, where we're on a mission to reimagine omnichannel experiences and make digital the channel of choice. We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. As part of the Consumer Channels organization, our team is guided by a vision to drive market leadership and unlock the potential in our communities, customers, and team members. If you're passionate about digital innovation and customer experience, we'd love to have you join our team!

Our Team And What We’ll Accomplish Together

Joining the Digital Sales Strategy & Operations team, you will lead our digital forecasting evolution, planning, and KPI management, operating in a highly cross functional and dynamic environment. You will report to the Manager, Digital Planning & Operations, joining a small high performing team. As the ideal candidate, you thrive in a business ownership environment and strive to achieve best-in-class standards for TELUS Digital Sales Forecasting & Performance.

Here’s How

• Ecommerce Sales Forecasting: Establish eCommerce sales performance center of excellence, with ownership over TELUS and Koodo sales forecast modelling, tracking against key performance metrics, and performance updates to Senior Leadership.
• Analytical Prowess: Develop scenario-based analyses and strategic recommendations to eCommerce strategy managers. Analyze market shifts, and assess impacts to portfolio opportunities and risks.
• Financial Management: Deliver against our eCommerce financial budgets, including proactive identification of optimization opportunities, business case development, and strong cross-functional partnership on the product roadmap.
• Stakeholder Management: Foster strong relationships with internal stakeholders, including senior leaders, to ensure alignment and collaboration across eCommerce performance and fulfillment outcomes.
• Systems & Process improvement: Research & recommend new technologies or tools to leverage in forecasting process improvement opportunities.
  
  
  

Qualifications

What you bring

• 5-8 years of relevant experience, preferably in a digital sales and marketing environment.
• Expert understanding of predictive financial modelling, planning, and statistical forecasting techniques.
• Strong strategic thinker who is able to analyze complex data sets, provide actionable insights, and communicate clearly and concisely to all levels of management.
• Exceptional collaborator who is able to navigate complex organizational dynamics, and use influencing and negotiating skills to create desired outcomes.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
• Consulting, strategy or finance backgrounds would be highly value
• Bachelor's degree or similar post-secondary degree, MBA is an asset
  
  
  

What we give back to you:

• A highly-engaged, dynamic and collaborative environment on a team that likes to have fun
• Opportunities for personal development through training, networking and career development
• An organization that actively supports you giving back to the community you live in
• A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth
• Flexible work styles with the ability to work in and out of the office

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting, Telecommunications, and Utilities

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