Senior SRE Lead: Reliability Strategy & Incidents

KEV Group; Toronto; Hybrid; CAD 150,000 - 180,000; Full time

Benefits offered by this job

Hybrid model

RRSP matching in Canada

401(k) contributions in the U.S.

KEV Academy

Vacation policy

Snack bar

Job summary

KEV Group is hiring a Staff Site Reliability Engineer to raise reliability across its North American platforms. You will partner with DevOps and product teams to embed reliability into design and operations, coaching others and shaping strategy around SLOs, error budgets, and incident practices.

You will lead efforts in observability, automation, capacity planning, and AI-assisted reliability, while contributing to a culture of blameless postmortems and durable fixes.

Qualifications

• 10+ years of hands-on experience in Site Reliability/Platform Engineering or similar
• Ability to define and operate SLOs, SLIs and error budgets
• Experience owning incident management processes and blameless postmortems
• Hands-on experience building observability platforms (monitoring, logging, tracing)
• Strong automation skills and production-grade tooling
• Experience with capacity planning and performance engineering
• Experience evaluating AI tooling to improve reliability
• Proven ability to coach engineers in reliability practices
• Strong ability to surface trade-offs and communicate with stakeholders

Responsibilities

• Define and evolve reliability strategy, SLOs, SLIs, and error budgets and lead execution
• Own incident management and postmortems to drive durable fixes
• Design and evolve monitoring, alerting, logging, and tracing platforms
• Identify repetitive operational work and replace with maintainable automation
• Lead capacity planning and performance analysis for scalable services
• Evaluate AI tooling to improve reliability and incident triage
• Coach and mentor engineers on reliability practices
• Partner with DevOps and product teams to embed reliability into services

Skills

SRE leadership

Azure & .NET

SLOs & SLIs

Incident management

Observability

Automation

Capacity planning

AI tooling

Mentorship

Communication

Tools

IIS

Monitoring tools

Logging & tracing

Job description

KEV Group is hiring a Staff Site Reliability Engineer to raise reliability across its North American platforms. You will partner with DevOps and product teams to embed reliability into design and operations, coaching others and shaping strategy around SLOs, error budgets, and incident practices.

You will lead efforts in observability, automation, capacity planning, and AI-assisted reliability, while contributing to a culture of blameless postmortems and durable fixes.