Senior SRE: Cloud, Automation & Observability

RXinsider LTD.; Montreal (administrative region); Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Tecsys is seeking a Site Reliability Engineer to join our NOC, responsible for reliability across our cloud infrastructure in AWS and Kubernetes. You will focus on automation, observability, and continuous improvement, owning uptime and performance in a fast-growing SaaS environment.

Join a highly skilled team that values problem-solving, operational excellence, and blameless postmortems. This role requires strong coding, incident leadership, and a proactive mindset with occasional travel.

Qualifications

• 5+ years in Site Reliability, Cloud, or DevOps in SaaS/large-scale setups.
• AWS multi-account setup and Kubernetes at scale.
• IaC and automation with Terraform/Ansible, etc.
• CI/CD pipelines and release automation (GitLab preferred).
• Monitoring/observability using Datadog or equivalent.
• Experience deploying large distributed multi-vendor systems.
• Incident management incl. on-call rotations, escalations, postmortems.
• Scripting in Python/Bash/Java or similar.
• Familiar with AI-assisted engineering tools (Amazon Kiro).
• Basic knowledge of Java or .NET environments.
• Ownership mindset; on-call readiness; travel <10%.

Responsibilities

• Collaborate with engineering to support design through launch.
• Maintain service reliability post-deployment via monitoring.
• Drive continuous improvements for scalability and resilience.
• Own observability with monitoring, alerts, dashboards, SLOs/SLIs.
• Build automation and IaC to enable self-healing systems.
• Scale systems sustainably through reliability enhancements.
• Leverage AI tools to accelerate work and validate outputs.
• Lead incident response and postmortems with long-term fixes.
• Document tech practices and contribute to SRE standards.
• Partner with platform engineering and cross-functional teams.

Skills

Site Reliability

AWS

Kubernetes

Infrastructure as Code

Terraform

CI/CD

Datadog/Observability

Incident management

Scripting (Python/Bash)

AI tools familiarity

Education

Bachelor's degree in CS or related field

Tools

Terraform

Ansible

GitLab

Jenkins

Datadog

Amazon Kiro

Job description

Tecsys is seeking a Site Reliability Engineer to join our NOC, responsible for reliability across our cloud infrastructure in AWS and Kubernetes. You will focus on automation, observability, and continuous improvement, owning uptime and performance in a fast-growing SaaS environment.

Join a highly skilled team that values problem-solving, operational excellence, and blameless postmortems. This role requires strong coding, incident leadership, and a proactive mindset with occasional travel.