Senior Site Reliability Engineer

LanceSoft, Inc.; Montreal (administrative region); On-site; CAD 110,000 - 140,000; Full time

Job summary

LanceSoft, Inc. is seeking an experienced DevOps / Site Reliability Engineer to design, implement, and maintain highly available cloud infrastructure and production environments in Montreal. The role emphasizes automation, CI/CD, observability, and incident management.

You will work across AWS/Azure/GCP, implement IaC, containers, and monitoring, and collaborate with Software, Security, and Cloud teams to improve reliability and scalability.

Qualifications

• 5+ years in DevOps, SRE, or cloud infrastructure roles.
• Strong experience with cloud platforms (AWS, Azure, or GCP).
• Proficient in IaC and CI/CD with automation mindset.
• Solid knowledge of monitoring, incident response, and security best practices.

Responsibilities

• Design and maintain highly available cloud infrastructure.
• Develop and manage Infrastructure as Code using Terraform, Ansible, or similar.
• Build and optimize CI/CD pipelines with Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
• Automate deployments and provisioning of infrastructure.
• Manage Kubernetes and containerized environments.
• Implement monitoring and observability using Prometheus, Grafana, ELK/EFK, Datadog, or New Relic.
• Define and monitor SLIs, SLOs, and SLAs to improve reliability.
• Participate in 24x7 production support and incident RCA.
• Drive capacity planning, availability, and disaster recovery improvements.

Skills

DevOps

SRE

Cloud Engineering

Linux/Unix administration

CI/CD pipelines

Python scripting

Incident management

Security practices

Cost optimization

Tools

Docker

Kubernetes

Terraform

Ansible

Git/GitOps

Jenkins

Prometheus

Grafana

ELK/EFK

Cloud platforms AWS/Azure/GCP

Job description

We are seeking an experienced DevOps / Site Reliability Engineer (SRE) to design, implement, and maintain highly available, scalable, secure, and reliable infrastructure and application environments. The role will focus on cloud infrastructure, automation, CI/CD, observability, incident management, and continuous improvement of production systems.

Key Responsibilities

• Design, build, and maintain highly available and scalable cloud infrastructure across AWS, Azure, or GCP environments.
• Develop and manage Infrastructure as Code (IaC) using Terraform, Ansible, CloudFormation, or similar technologies.
• Build, maintain, and optimize CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or similar tools.
• Automate application deployments, infrastructure provisioning, configuration management, and operational processes.
• Implement and manage Kubernetes and containerized environments using Docker, Kubernetes, Helm, and related technologies.
• Establish and maintain monitoring, logging, alerting, and observability solutions using tools such as Prometheus, Grafana, ELK/EFK, Splunk, Datadog, or New Relic.
• Define and monitor SLIs, SLOs, and SLAs to improve system reliability, availability, and performance.
• Participate in 24x7 production support, incident response, troubleshooting, and root cause analysis (RCA) for critical systems.
• Develop automation and self-healing capabilities to reduce manual operational effort and improve system resilience.
• Identify performance bottlenecks and implement solutions for capacity planning, scalability, availability, and disaster recovery.
• Implement security best practices across cloud infrastructure, CI/CD pipelines, containers, secrets, IAM, and production environments.
• Collaborate with Software Engineering, QA, Security, Cloud, Network, and Product teams to improve application reliability and deployment processes.
• Establish and maintain backup, disaster recovery, business continuity, and high-availability strategies.
• Manage source control, branching strategies, release management, and deployment governance using Git-based platforms.
• Continuously improve infrastructure efficiency, reliability, automation, and cloud cost optimization.
• Document architecture, operational procedures, runbooks, incident reports, and troubleshooting processes.

Required Skills

• 5+ years of experience in DevOps, SRE, Cloud Engineering, or Infrastructure Engineering.
• Strong experience with Linux/Unix administration, networking, system troubleshooting, and production environments.
• Hands-on experience with at least one major cloud platform: AWS, Azure, or GCP.
• Strong knowledge of Terraform and Infrastructure as Code.
• Experience building and managing CI/CD pipelines.
• Hands-on experience with Docker and Kubernetes.
• Proficiency with Python, Bash, PowerShell, or similar scripting languages.
• Experience with monitoring and observability platforms such as Prometheus, Grafana, ELK, Splunk, Datadog, or New Relic.
• Strong understanding of Git, branching, release management, and automated deployment practices.
• Experience with incident management, problem management, RCA, and production support.
• Understanding of SRE principles, SLI/SLO/SLA, error budgets, availability, scalability, and reliability engineering.
• Knowledge of cloud security, IAM, secrets management, vulnerability management, and secure DevOps practices.

Preferred Skills

• Experience with AWS EKS, Azure AKS, or Google GKE.
• Experience with Helm, Argo CD, Flux, or GitOps.
• Experience with Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
• Knowledge of Ansible, Packer, Vault, Consul, or similar automation tools.
• Experience with Kafka, RabbitMQ, Redis, PostgreSQL, MySQL, or other distributed systems.
• Familiarity with ServiceNow, PagerDuty, Jira, or other ITSM/incident-management platforms.
• Experience implementing zero-downtime deployments, blue/green deployments, canary releases, and automated rollback strategies.
• Knowledge of DevSecOps, vulnerability scanning, container security, and cloud compliance.