Customs Brokerage Manager, Freight Forwarding

GEODIS Group; Mississauga; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking logistics provider where you will play a pivotal role in customs operations. As a Customs Operations Manager, you will ensure compliance with government regulations while leading a team to exceed performance targets. This role offers the opportunity to work in a modern environment with cutting-edge technology, supporting the movement of goods for some of the world's most influential brands. With a strong focus on safety, career growth, and employee feedback, this company is committed to creating a positive workplace culture. If you're ready to make an impact and grow your career, this is the place for you.

Benefits

Bonus opportunities

Safe work environment

Career promotion support

Inclusive culture

Employee Resource Groups

Fun workplace atmosphere

Qualifications

• 4+ years of Customs Brokerage experience in a leadership role.
• Ability to understand and apply Customs Act and Excise Act.

Responsibilities

• Ensure compliance with customs regulations and drive department performance.
• Review and implement best practices, training staff accordingly.

Skills

Customs Brokerage

Regulatory Compliance

Leadership

HS Classification

Cargowise Certified Operator

Education

Customs Brokerage License

CCS or CTCS

CIFFA Certificate

Job description

Job Category: Operations

Requisition Number: MGROP043430

Apply now

• Posted: March 13, 2025
• Full-Time

Locations

Showing 1 location

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Customs Operations Managers are responsible for ensuring that the company and its employees are operating and processing customs clearance activities in compliance with government trade regulations while focusing on driving the department to meet and exceed budget expectations.

• Regulatory compliance, providing operational customs brokerage guidance to staff, ensuring customer service retention and department financial compliance is being met
• Review, evaluation, and implementation of procedures and processes (best practices), including training and mentoring of staff
• Corporate compliance to company directives (AMPS, CTPAT- PIP)
• Maintain and enforce Canadian Customs Brokerage standard operating procedures
• Drive timely and accurate invoicing
• Ensure CARM month-end payments are billed out within the same month for reconciliation
• Enforce all shipments received are recorded with file level revenues and costs are booked within the same financial period, ensuring all file cost allocations are completed before the month end or accrued into the same period
• Minimize unallocated payments (waste - demurrage, file level errors) and assist with A/R functions resolving disputes for non-payment
• Key contact with governmental agencies aligned to CBSA and lead customer compliance with these governmental agencies
• Evaluate, communicate, and act on all exceptions and deviations conflicting with Customs Product standards, procedures, and goals
• Follow-up of corrective actions taken on exceptions and deviations to secure continuous development, quality improvement, and profitability enhancement
• Focus on department KPIs to ensure targets are met
• Hire, develop, and mentor staff
• Lead department staff, meeting company goals and expectations
• Complete annual and mid-year reviews of Customs staff working with them for future goals

What you need: (requirements)

• CCS &/or CTCS
• Hold and maintain Customs Brokerage License
• Optional: CIFFA certificate (differentiator)
• 4+ years Customs Brokerage experience in a leadership role with staff reporting line.
• Ability to understand Customs Act and Excise Act or other regulations and apply them
• Able to review products for HS Classification indications and locate any department regulations that may be applicable
• Cargowise Certified Operator (CCO) - Operator, Specialist, Professional (differentiator)

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining the GEODIS team!

• Get Good Money– Fair pay and some jobs come with bonus opportunities.
• Stay Safe– We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get A Voice– We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Have FUN– Work with fun, supportive people just like you!
• Find Your Place– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future– Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.