Customs Brokerage Manager, Freight Forwarding

GEODIS; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Customs Operations Manager to lead a dynamic team in ensuring compliance with customs regulations while driving operational excellence. This role offers a unique opportunity to work in a modern environment with cutting-edge technology, contributing to the seamless movement of goods for top brands. You'll be responsible for mentoring staff, maintaining regulatory compliance, and optimizing financial processes. Join a company that values diversity, promotes career advancement, and fosters a supportive workplace culture. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Benefits

Fair Pay with Potential Bonuses

Safe Work Environment

Career Advancement Opportunities

Supportive Colleagues

Diversity & Inclusion Activities

Qualifications

• 4+ years of Customs Brokerage experience in a leadership role.
• Ability to apply Customs Act and Excise Act regulations.

Responsibilities

• Ensure compliance with customs regulations and operational guidance.
• Drive departmental KPIs and manage staff development.

Skills

Customs Brokerage

Leadership

Regulatory Compliance

Financial Compliance

Customer Service

Education

CCS Certification

Customs Brokerage License

CIFFA Certificate

Tools

Cargowise

Job description

Job Details

Job Category: Operations

Requisition Number: MGROP043430

Apply now

• Posted: May 6, 2025
• Full-Time

Locations

Showing 1 location

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your Role on the Team:

Customs Operations Managers are responsible for ensuring that the company and its employees operate and process customs clearance activities in compliance with government trade regulations, while focusing on driving the department to meet and exceed budget expectations.

• Ensure regulatory compliance, provide operational customs brokerage guidance to staff, and ensure customer service retention and departmental financial compliance.
• Review, evaluate, and implement procedures and processes, including training and mentoring staff.
• Maintain corporate compliance with company directives (AMPS, CTPAT-PIP).
• Maintain and enforce Canadian Customs Brokerage standard operating procedures.
• Drive timely and accurate invoicing.
• Ensure CARM month-end payments are billed within the same month for reconciliation.
• Record all shipments with file-level revenues and costs within the same financial period, ensuring proper cost allocations before month-end or accruals.
• Minimize unallocated payments and assist with A/R functions resolving disputes for non-payment.
• Be the key contact with governmental agencies aligned to CBSA and lead customer compliance efforts.
• Evaluate, communicate, and act on exceptions and deviations from Customs Product standards, procedures, and goals.
• Follow-up on corrective actions to secure continuous development, quality improvement, and profitability.
• Focus on department KPIs to meet targets.
• Hire, develop, and mentor staff, conducting annual and mid-year reviews to set future goals.

What You Need:

• CCS and/or CTCS certification.
• Hold and maintain a Customs Brokerage License.
• Optional: CIFFA certificate (a differentiator).
• 4+ years of Customs Brokerage experience in a leadership role with staff reporting lines.
• Ability to understand and apply Customs Act, Excise Act, or other relevant regulations.
• Ability to review products for HS Classification indications and locate applicable department regulations.
• Cargowise Certified Operator (CCO) - Operator, Specialist, Professional (a differentiator).

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Benefits of joining GEODIS include:

• Good Money – Fair pay with potential bonuses.
• Safety – A safe, clean, and healthy work environment.
• A Voice – We encourage feedback to improve your work experience.
• Promotion Opportunities – Support for career advancement, with about 10% of warehouse workers promoted annually.
• Fun – Work with supportive, enjoyable colleagues.
• Diversity & Inclusion – We value an inclusive culture and offer various engagement activities.
• Future Opportunities – Whether seasonal or long-term, GEODIS offers diverse career paths.

*Eligibility varies based on location, job, employee type, or length of service.

We are committed to providing accommodations for people with disabilities throughout the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).