Senior Solutions Consultant

Krow; Burlington; On-site; CAD 80,000 - 100,000; Full time

Job summary

Krow is seeking a motivated Solutions Consultant to join their collaborative sales team in Burlington, Canada. In this role, you will act as a trusted advisor, demonstrating how the Krow PSA application can transform client service delivery.

You will partner closely with Account Executives throughout the sales cycle, qualifying opportunities, and leveraging your expertise to align clients with desired business outcomes. Ideal candidates will have experience in enterprise applications and a dedication to customer success.

Qualifications

• Proven experience as a Solution Engineer supporting enterprise applications.
• Knowledge of Salesforce.com is desirable.
• Positive attitude and dedication to customer success.
• Excellent communication and presentation skills.

Responsibilities

• Act as a trusted advisor to the sales team.
• Partner with Account Executives to deliver engaging demonstrations.
• Conduct discovery calls and client meetings to assess customer needs.
• Respond to RFIs and RFPs.

Skills

Solution Engineer experience

Salesforce.com knowledge

Professional Services expertise

Presentation skills

Creative problem solving

Job description

Krow provides next generation professional services automation (PSA) that is easy to use and deploy and built on the leading cloud platform from Salesforce.

Our PSA application helps transformclient delivery witha single unifiedsolutionfor services teams and companies, providing the most connected and collaborativeplatform for customer success.

Job Description

Krow is looking for a motivated Solutions Consultant to join our talented and collaborative sales team. As a Pre‑Sales Solutions Consultant, you will act as a trusted advisor to our prospective customers by demonstrating how the Krow PSA application helps transform client service delivery with a single unified solution, providing the most connected and collaborative platform for customer success. You will partner closely with Account Executives throughout the end‑to‑end sales cycle to qualify sales opportunities with regards to customer requirements, competition, decision‑making process and funding. Through strong, developed relationships with the client’s IT staff and C‑Level executives, you will leverage your deep product expertise to align the client’s desired business outcomes.

• Be a trusted advisor of our sales team to help drive sales opportunities
• Partner with Account Executives to deliver engaging, value‑centric demonstrations that differentiate Krow PSA from our competitors
• Act as a go‑to person to provide/ obtain/ confirm functional and technical information across the range of customer enquiries (RFP, Statement of Work etc)
• Complete discovery calls and client meetings to understand key objectives, discover and analyze challenges, requirements and priorities of customers and prospects
• Present innovative, story driven solutions from our software portfolio to address customer challenges and meet requirements
• Assist in responding to RFIs and RFPs

Qualifications

• Proven experience as a Solution Engineer professional supporting enterprise applications across Project Management and/ or Professional Services Automation solutions
• Knowledge of Salesforce.com is desirable
• Subject Matter expertise in Professional Services desired
• Positive and collaborative attitude with a real dedication to customer success
• Creative problem solving and positive objection handling skills
• Deliver, strong and effective presentations and demonstrations
• Excellent presentation and communication skills (both verbal and written) as well as listening skills are essential
• Experience of positioning solutions in the context of business value to key decision makers