Senior Solution Consultant

Workiva Canada ULC; British Columbia; On-site; CAD 80,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Senior Solution Consultant to provide pre-sales support and demonstrate the value of its platform to prospective clients. This role involves engaging with customers, leading product demonstrations, and developing business cases that highlight the impact of the solutions. The ideal candidate will possess strong communication skills and technical expertise in SaaS and cloud technologies, enabling them to effectively address complex customer needs. Join a forward-thinking company that values diversity and is committed to ensuring customer success through collaboration and continuous improvement.

Qualifications

• 6+ years of experience in a related field or equivalent education.
• Hands-on experience with SaaS solutions and cloud technologies.

Responsibilities

• Engage customers through virtual and onsite meetings to demonstrate product value.
• Assist sales in developing account plans and conducting process assessments.

Skills

Verbal Communication

Presentation Skills

Problem Solving

Interpersonal Skills

Technical Expertise in SaaS

Cloud Technologies

API Integration

Education

Bachelor's Degree

Master's Degree

PhD

Job description

The Senior Solution Consultant provides pre-sales support in the development and presentation of our platform for prospective clients and current customers to address the complex problems that Workiva's platform and solutions solve. The qualified candidate will be able to offer domain knowledge and specific technical subject matter expertise to the sales function, supporting the business and functional aspects of Workiva's platform and solutions via technical and architecture presentations, product demonstrations, and communication of value-based messaging about the Workiva platform.

What You’ll Do

Execute pre-sales framework to engage customers, prospects, and partners via virtual and onsite meetings, drive the discovery process, lead product demonstrations, and identify areas where Workiva solutions align to address customer / prospect needs

Demonstrate expertise across all of Workiva’s domain areas - Financial Reporting, ESG, and GRC - developing working knowledge of industries, departments, and use cases where Workiva can have an impact

Assist sales in developing account plans in support of Workiva strategies and objectives

Conduct process assessments with customers, build Proof of Concepts to validate requirements, build and present partner specific business cases

Ensure customer success by working with implementation partners and Workiva Client Services team for smooth on-boarding and long term success

Assist in developing new use-cases or by using existing templates providing proof of our solution's impact and value proposition

May begin to deliver cross-domain coaching, training, or mentoring peers

Work with Sales, Product Marketing, Client Services, Scoping, and Customer Success to achieve team and company goals

What You’ll Need

Minimum Qualifications

Requires a minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or 2 years and a PhD

Preferred Qualifications

Ability to communicate experiences and industry trends clearly to prospects and customers

Experience engaging with and presenting to business or IT managers and executives

Excellent verbal, written, presentation, and interpersonal communication skills

Self-motivated with strong propensity for action, results and continuous improvement

Experience building processes from the ground up, including design, proposal, and cross-functional alignment

Demonstrates proactive collaboration and feedback to product management teams to capture new customer requirements and enhancements, may require guidance as needed

Ability to solve problems and articulate solutions to business problems with strong communication and presentation skills

Hands on technical experience with SaaS solutions, cloud technologies, and architectures preferred

Experience with high level technical aspects of connectivity and integration (API)

Capability to gather business needs and present a value based, compelling software demonstration is preferred

Travel Requirements & Working Conditions

Up to 50% Travel

Reliable internet access for any period of time working remotely, not in a Workiva office

Workiva is an Equal Opportunity Employer.We believe that great minds think differently.We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.