Senior Salesforce CRM Architect & Implementation Leader
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Benefits offered by this job
Job summary
Charger logistics Inc. in Brampton, ON, seeks a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our Salesforce environment and guide future-state CRM initiatives.
This hands-on role requires deep expertise in Salesforce architecture and project leadership, collaborating with IT/TMS and business teams. You will define the future-state architecture, lead end-to-end deployments, oversee integrations with ERP/TMS, data migration, security, and forecasting, and
Qualifications
- 8+ years of Salesforce experience, with at least 5+ years in Salesforce architecture and/or enterprise implementation leadership.
- Proven track record leading multiple end-to-end enterprise Salesforce implementations.
- Strong hands-on experience with Sales Cloud, Service Cloud, Flow/automation, integrations, data migration, security, reporting, and forecasting.
- Experience integrating Salesforce with ERP, TMS, APIs, and other enterprise systems.
- Experience with UAT, deployment, training, and user adoption.
- Experience working with and managing Salesforce implementation partners/vendors.
- Strong ability to translate business requirements into scalable Salesforce solutions and architecture.
- Salesforce certifications are preferred, particularly architecture-related certifications.
Responsibilities
- Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
- Define the future-state Salesforce architecture and implementation roadmap.
- Lead end-to-end Salesforce implementations from requirements and solution design through UAT, deployment, go-live, and adoption.
- Provide hands-on expertise across Sales Cloud, Service Cloud, Salesforce Flow/automation, security, reporting, and forecasting.
- Lead API, ERP/TMS integrations, data migration, data quality, and governance.
- Evaluate and implement relevant Agentforce and Data 360 capabilities.
- Work closely with business stakeholders, internal IT/TMS teams, developers, and Salesforce partners.
- Lead UAT, training, change management, and user adoption activities.
- Manage and provide technical direction to Salesforce vendors, consultants, and specialists.
- Establish scalable Salesforce architecture, governance, and best practices.
Skills
Tools
Job description
Charger logistics Inc. in Brampton, ON, seeks a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our Salesforce environment and guide future-state CRM initiatives.
This hands-on role requires deep expertise in Salesforce architecture and project leadership, collaborating with IT/TMS and business teams. You will define the future-state architecture, lead end-to-end deployments, oversee integrations with ERP/TMS, data migration, security, and forecasting, and
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