Senior Sales Associate

Versace; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading luxury fashion company is seeking motivated individuals to join their retail team in Toronto. You will be responsible for driving sales, fostering client relationships, and delivering exceptional customer service in a dynamic environment. This position is ideal for those with retail experience who thrive in a fast-paced atmosphere and aspire to excel in luxury retail.

Qualifications

• Minimum 3 years experience in a retail environment.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Meet and exceed sales targets and KPIs.
• Maintain customer relationships and provide after-sales service.
• Support team operations including daily tasks and inventory management.

Skills

Organizational skills

Accuracy

Reliability

Communication

Sales focus

Tools

Retail point of sale system

Word

Excel

Email

Job description

Meet & exceed sales goal targets (daily, monthly, yearly).

Meet & exceed targets for client data capture.

Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV.

Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance.

Support the team in generating new client relationships while maintaining those that are existing.

Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks.

Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment.

Support the business by maintaining seamless inventory operations throughout the day.

Open and close consignments.

Process returns and exchanges.

Ability to communicate effectively & build strong partnerships with clients, peers, and management.

Develop business driving initiatives, contests and events.

Support the sales team through various coaching & training techniques.

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment.
• Organizational skills, accuracy and reliability.
• Computer skills to include operation of retail point of sale system, Word, Excel and email.

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling.
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities.
• A powerful personality that is entrepreneurial and sales focused.

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

About the company

1947313 Gianni Versace Srl, usually referred to simply as Versace, is an Italian luxury fashion company and trade name founded by Gianni Versace in 1978.

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