Senior Revenue Operations Specialist

Roofr; Canada; Remote; CAD 60,000 - 100,000; Full time

Job summary

An exciting opportunity awaits at a dynamic startup that is reshaping the market with innovative solutions! As a Revenue Operations Expert, you will play a pivotal role in driving operational excellence within the Revenue organization. Your expertise in HubSpot and various technology tools will empower teams to enhance productivity and streamline processes. This role offers the chance to make a significant impact while working in a supportive and inclusive environment. Enjoy unique perks like mandatory PTO in your first week, flexible time off, and a remote-first culture. Join a team that values growth, collaboration, and the power of individual contributions!

Benefits

Mandatory PTO in the first week

1 Friday off per month

Paid shutdown between Christmas and New Year

Flexible time off

Medical, dental, and vision insurance

Generous Parental Leave

Team retreats

Learning and development opportunities

Home office setup stipend

Weekly Friday paydays

Qualifications

• 2+ years in Revenue Operations focusing on HubSpot.
• Experience with sales tools and project management frameworks.

Responsibilities

• Streamline Revenue processes and optimize technology tools.
• Develop innovative solutions to enhance operational efficiency.

Skills

HubSpot

Sales Operations

Project Management

Data Analysis

Collaboration

Communication

Attention to Detail

Education

Bachelor's Degree

Tools

Aircall

Gong

Stripe

Zapier

Job description

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

We are looking for a Revenue Operations Expert to help drive operational excellence and efficiency within our dynamic Revenue organization. As a pivotal member of our team, you will play a critical role in streamlining our Revenue processes, optimizing technology tools, and ensuring seamless data management. If you are passionate about leveraging your expertise to enhance our Revenue Operations, this is an exciting opportunity to make a significant impact within our organization.

What You'll Do:

• Solution Development: Identify and develop innovative solutions that address operational challenges and improve the overall efficiency and effectiveness of relevant Revenue teams.
• Process Streamlining and Automation: Drive efficiency and productivity by implementing automation and technology solutions that streamline processes, minimize manual work, and enhance overall team productivity.
• Hubspot Expertise: Serve as a proficient expert in both Hubspot Marketing Hub and Hubspot Sales Hub, employing these platforms to drive revenue growth and streamline operational efficiency. You will be responsible for the creation, maintenance and management of pipelines, workflows, custom views, templates, playbooks, lists, etc for all relevant Revenue team initiatives.
• Tool Management and Optimization: Take ownership of managing and optimizing a range of essential tools, including Aircall, Sakari, Gong, some aspects of Stripe, Hippovideo, Guru, etc, ensuring these systems integrate seamlessly with the organization's workflow.
• Sales and Customer Success Experience: Leverage past experience in sales or customer success roles to understand the unique needs and challenges of the respective teams and other Revenue teams, thus offering targeted support and insight.
• Collaboration with Revenue Enablement Specialist: Work closely with the Revenue Enablement Specialist to facilitate seamless training on new tools and processes.
• Documentation: Create and maintain comprehensive documentation for all tools, systems, and processes, ensuring easy accessibility for team members and stakeholders.
• Collaboration with Rev Ops Manager: Collaborate with the Rev Ops Manager to ensure accurate, consistent, and reliable data flow across various systems, aiding in strategic decision-making through insightful data interpretation.
• Ad hoc projects: Jump in where needed - we’re an early-stage startup, things change every day.

What You'll Bring to the Role:

• Minimum 2 years of experience in a Revenue Operations or Sales Operations role with a strong focus on HubSpot.
• Minimum 1 year in an Account Executive, Account Management or Customer Success role (ideally at a high-growth SaaS startup, with a subscription model.)
• Experience owning, implementing and optimizing relevant Revenue tools such as; phone systems, video sales tools, coaching tools (such as Gong), etc.
• Applies a Project Manager type of framework to best understand problems & opportunities and how best to address them.
• Hyper detail-oriented with a focus on testing and accuracy.
• Ability to thrive in a fast-paced, agile and dynamic environment.
• Strong analytical abilities to interpret data and contribute to strategic decision-making processes.
• Ability to collaborate effectively with key stakeholders at varying levels of seniority and cross-functional teams.
• Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders effectively.

Bonus:

• HubSpot certifications (HubSpot Certified Administrator, HubSpot Marketing Software, HubSpot Sales Software) are highly preferred.
• Understanding and experience with direct integration of tech tools as well as the use of Zapier and equivalent data transfer & automation tools.
• Demonstrated proficiency with many of the following tools: Aircall, Sakari, Gong, Zendesk, Stripe, Hippovideo, Guru, and Asana.

What we offer:

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• Medical, dental and vision insurance premiums for employees and their dependents
• Generous Parental Leave policy
• We host 2 retreats per year and great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Remote first culture
• Weekly Friday paydays!

At Roofr, we celebrate individuality and uniqueness. Roofr is proud to be an equal opportunity employer. We are committed to building an organization that empowers inclusion and diversity.