Site Manager

Ricoh USA, Inc.

Montreal (administrative region)

On-site

CAD 49,000 - 50,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental, life, and disability?

Job summary

Ricoh USA, Inc. in Montreal, QC seeks a Site Manager to lead day-to-day operations, manage staff and oversee procedures, with strong focus on customer service and profitability.

The role involves coordinating production, ensuring quality, managing payroll, and maintaining staffing to meet production demands while interfacing with sales to deliver excellent service. Candidates should have a high school diploma and 5+ years of related experience; the ideal leader demonstrates clear communication

Qualifications

High school diploma or equivalent is required.
Minimum 5+ years of related field experience.
Strong leadership and communication abilities are essential.

Responsibilities

Achieves shift profitability by managing materials and supplies.
Manages production labor and quality control labor percentages.
Meets quality and deadlines through scheduling practices.
Handles daily client contact.
Provides training on workflow and machine operations.
Oversees payroll accuracy and time clock punches.
Ensures staffing aligns with production demand.
Manages P&L and implements service excellence.

Skills

Management

Communication

Leadership

Goal setting

Education

High School Diploma or Equivalent

5+ Years of Related Experience

Tools

Microsoft Office

Job description

Site Manager

Ricoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to-day operations and staff. The Site Manager develops implements and reviews related procedures. Invoices accounts and interacts with customers, assist in maintaining acceptable profit levels and ensures that customer expectations are met. This position has high degree of customer interface.

Job Description

Responsibilities

Achieves shift profitability in the area of cost of goods by effectively managing the shift in the use of company materials and supplies
Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company
Meets quality and deadline standards by the effective use of job scheduling practices
Handles formal contact with the client on a daily basis
Provides training on workflow and machine operations when necessary
Ensures payroll accuracy by overseeing and correcting all time clock punches
Ensures the quality of operations for shift be assisting in the achievement of goals in Audit and Deadline compliance
Increase employee retention by achieving turnover and average tenure goals
Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
Improves quality of operations and improves consistence by implementing company performance and operation procedures
Ensures that location is properly staffed by matching employee skills and equipment with production demands
Responsible for effective implementation and management of Ricoh Service Excellence
Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales department
Motivates employees and recognizes their accomplishments in a timely manner
Clearly communicates job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality
Completes site reports and other paperwork as necessary
Responsible for managing P&L

Education & Experience

Required high school diploma or equivalent work experience
Required 5 + years of experience in a related field

Skills

Prior Management experience preferred
Requires intermediate to advance Microsoft Office experience
Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds
Requires experience in setting goals be defining and prioritizing specific, realistic objectives
Excellent communication skills both verbal and written

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO