Senior On-Site Service Specialist, Hospitality

Ricoh USA, Inc.; Vancouver; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Tuition Assistance

Paid Vacation

Retirement Plan

Job summary

Ricoh Canada is seeking a Senior On-Site Services Specialist, Hospitality, to ensure every meeting and event runs smoothly. You will work with the Hospitality Coordinator and Site Manager to set up food and beverage services, maintain welcoming spaces, and handle daily café transactions.

This role requires service excellence, attention to detail, and teamwork in a fast-paced corporate environment, with opportunities to contribute to high-profile events in Vancouver.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years’ experience in hospitality, catering, or food service.
• Valid alcohol service certification (e.g., Serving it Right).
• Valid Food Safe Level 1 or equivalent.
• Ability to lift or push up to 30 lbs.

Responsibilities

• Prepare and set up meetings rooms for food and beverage service, following event orders and daily schedules.
• Deliver, retrieve and arrange catering orders; ensure prompt, professional service for all meetings and events.
• Break down and reset rooms according to timelines and cleanliness standards.
• Maintain kitchen, café and coffee areas to a high standard of cleanliness and organization.
• Deliver welcoming, professional and discreet customer service for all clients.

Skills

Service-oriented

Attention to detail

Organization

Time management

Communication

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Description

Senior On-Site Svcs Spec, Hospitality

As a Senior On-Site Svcs Spec, Hospitality, you will play a key role in creating an exceptional experience for our clients by ensuring every meeting and event runs seamlessly. Working closely with the Hospitality Coordinator and Site Manager, you’ll help set-up high quality food and beverages services, maintain welcoming and organized meeting spaces and common areas. In addition, you will process daily transactions for the on-site café.

This is an excellent opportunity for a service-oriented professional who takes pride in presentation, values attention to detail, and thrives in a fast-past, professional environment.

Key Responsibilities

Event & Meeting Support

• Prepare and set up meetings rooms for food and beverage service, following event orders and daily schedules.
• Deliver, retrieve and arrange catering orders; ensure prompt, professional service for all meetings and events.
• Break down and reset rooms according to timelines and cleanliness standards.

Food & Beverage Standards

• Follow the Firm’s Best Practices for food service and adhere to all food safety, sanitation and handling procedures.
• Ensure all tabletop items – linens, glassware, cutlery etc. are clean, polished and properly arranged.
• Support internal events by coordinating set-up and providing efficient service.

Facilities Support

• Maintain kitchen, café and coffee areas to a high standard of cleanliness and organization.
• Monitor and restock inventory supplies.
• Assist in receiving, storing and organizing deliveries.

Client Experience

• Deliver welcoming, professional and discreet customer service for all internal and external clients.
• Anticipate meeting and event needs to ensure seamless execution.
• Have a team-oriented approach to service delivery.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years’ experience in hospitality, catering, or food service – preferably in a professional or corporate environment.
• Valid alcohol service certification (e.g., Serving it Right).
• Valid Food Safe Level 1 or equivalent.
• Ability to lift or push up to 30 lbs.

Skills & Attributes

• Service-oriented with strong attention to detail and professionalism.
• Excellent organizational and time management skills.
• Strong communication abilities; comfortable interacting with clients, guests and firm leadership.
• Adaptable and able to multitask in a fast-paced, high expectation environment.
• Team player with a positive attitude and commitment to maintain firm standards.
• Basic proficiency in Microsoft Office.

Why Join Us

• Be part of a respected, professional environment that values excellence in client service.
• Work alongside a supportive team with opportunities to grow within our hospitality and office functions.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Job Info

Job Identification : 8251

Job Category : Service Delivery

Posting Date : 2026-08-21T13:24:55+00:00

Job Schedule : Full time

Locations : Vancouver, BC, Canada

Salary Range : $19.00-$20.00

Driving requirements : Non-driver