Senior Property Manager

Morguard; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in property management is seeking a Senior Property Manager to oversee residential operations in Edmonton. The role involves managing tenant relations, ensuring adherence to budgets, and leading a team. Ideal candidates will have significant experience in property management and strong communication skills.

Qualifications

• Minimum 5 years of related residential property management experience.
• Working knowledge of Residential Tenancies Act.
• CPM designation is an asset.

Responsibilities

• Oversees site administration including leases and rent collections.
• Monitors rental activity to achieve optimum occupancy rates.
• Responds to tenant concerns and resolves disputes.

Skills

Communication

Leadership

Financial skills

Marketing skills

Education

CPM designation

5 years of related residential property management experience

Tools

Yardi

MS Office

Job description

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Job Description

Morguard is looking for a Senior Property Manager to join our residential team!

Purpose

The Senior Property Manager is accountable to the Assistant Vice President, Asset Management or Asset Manager for managing the day-to-day administrative functions for the Property Operations of the assigned residential portfolio(s) to ensure adherence to budgets, while promoting and preserving positive resident relations.

Duties And Responsibilities

• Property Operations Documentation: Oversees all site administration (including approving applications/leases, collections of rents and sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may be responsible for attending tribunal hearings; reviews and approves purchase orders and invoices that fall under a pre-defined authorization limit, notifying District Manager’s approval for those outside limit; issues notice to end tenancy early for non-payment of rent and approves notices of rent increases.
• Oversight of Marketing and Leasing: Monitors all rental activity (including overseeing rental agents, weekly availability & traffic reports, advertising, rental surveys, etc.) for the property to achieve optimum occupancy rates.
• Tenant Relations: Responds and resolves Tenant concerns (e.g., rent disputes, late payments, tenant complaints) following established policies and procedures to protect company interests and maintain positive Tenant relationships.
• Budgeting and Reforecasting: Provides input into periodic operations budgeting and forecasting activities as well as variance reporting to ensure the approved budget enables attainment of strategic goals and objectives set for the property.
• Environmental, Health and Safety: Oversees adherence to the company’s environmental and Health and Safety policies, coordinates and participates in investigation of environmental and Health and Safety incidents, supervises implementation of effective energy management programs, coordinates parking access control systems and operations of security contractor.
• Property Operations: Oversees security functions, repairs and maintenance projects, and carries out physical inspections of common areas to ensure the premises and grounds are maintained to management standards, reporting to the District Manager of any issues; oversees suite turnover and other building-related projects, liaising with contractors/suppliers.
• Management of Staff: Responsible for recruitment, training, and supervision of staff to ensure that all administrative and operational policies and procedures are followed.

Any other job-related duties and/or projects that may be assigned.

Skills, Knowledge, Experience and Education

• CPM designation is an asset
• Minimum 5 years of related residential property management experience
• Working knowledge of Residential Tenancies Act
• Experience with Yardi is an asset
• Strong knowledge of MS Office applications

Core Competencies

• Excellent communication skills both verbal and written
• Ability to handle difficult situations professionally
• Ability to maintain good relationships with stakeholders
• Strong leadership skills
• Financial and marketing skills
• Result-oriented

Additional Requirements

• Valid driver’s license and reliable vehicle