Senior Property Claims Adjuster

DGA Careers; Chatham; On-site; CAD 80,000 - 100,000; Full time

Job description

(Visiting Client Sites from London, ON to Chatham, ON and working Remotely)

We're on the lookout for a driven Senior Property Claims Adjuster to join our client’s growing claims team. If you want to make a real impact in the communities they serve, we want to speak with you! If you're a detail-oriented problem solver with a passion for tackling a wide range of property claims including residential, farm and commercial—this is the role for you.

As a Senior Property Claims Adjuster, you'll play a key role in the claims process, stepping in when policyholders need assistance the most. You'll be responsible for investigating, assessing, and adjudicating moderate to complex first-party property claims. Your expertise will be vital in ensuring a smooth and efficient process for those relying on your support.

Key Accountabilities

1. Support policy holders with personal service when they are experiencing a loss
2. Scope and assess damages to various property types and provide feedback to contractors
3. Assess estimates and scopes of work to validate information from investigations of the claims
4. Interpret policy wordings to determine where coverage applies to a loss
5. Provide detailed technical knowledge on open and active claims files
6. Document the claim file throughout the investigation within the insurance software
7. Attend loss locations to investigate cause of loss, damages and coverage issues, when required
8. Assist with the development and training of junior adjusters
9. Guide team members through development and transitions into expanding roles
10. Demonstrate professionalism, a strong work ethic, accountability and commitment to excellence
11. Assist in the development of departmental best practices while actively using them

Key Qualifications & Attributes

1. Post Secondary Education in Business, Finance, a related field, or equivalent work experience
2. Chartered Insurance Professional (CIP) Designation or proven progression towards it
3. 8+ years of related experience in the adjudication of residential, commercial and farm property claims either on a desk or in the field
4. Analytical mindset with the ability to drive change, optimize processes and help drive the team toward achieving business objectives
5. Experience with adjudication of total loss fire claims, severe water loss, CAT losses, business interruption losses and livestock losses
6. Leadership qualities and skilled at problem-solving and decision-making
7. Results oriented and forward thinking with excellent communication and relationship-building skills
8. Self-directed and technically strong understanding of building construction materials, scoping techniques, estimating methods and critical analysis on moderate to complex losses and their respective damage assessments
9. High integrity and compliance-focused, committed to ethical decision-making and regulatory adherence
10. Detail oriented with knowledge and understanding of property policy wordings
11. Experienced with training and development of junior and intermediate adjusters
12. Adaptable and progressive, thriving in evolving environments
13. Collaborative and passionate about contributing to a high performance team culture
14. Knowledge of reinsurance practices and industry best practices
15. Capable of working effectively across departments to come to the best possible outcome for the client and company
16. Understanding of the salvage process would be an asset
17. Proficiency in Microsoft Office, Insurance Software and Business Technology tools
18. Valid Driver’s Licence, willing and able to travel as needed for business as well as access to reliable transportation

Experienced candidates please forward your resume in confidence to or text 437-227-8719. If you are working with another DGA recruiter, feel free to ask them about this position. Thank you to all who apply. Only qualified applicants will be contacted.