Senior Project Manager, Technology Portfolio

WestJet Group; Calgary; On-site; CAD 110,000 - 160,000; Full time

Job summary

WestJet Group is seeking a Senior Project Manager, Technology Portfolio, to lead high-impact initiatives across technology and business functions, aligning strategy with delivery. You will manage cross-functional teams, govern project scope, schedule and budget, and partner with sponsors, architects, and vendors to realize measurable value for guests and colleagues.

This role requires strong executive communication, risk management, and a proven track record delivering complex programs in a

Qualifications

• Minimum 8+ years of progressive experience leading large-scale technology projects.
• Proven ability to manage cross-functional programs with multiple stakeholders.
• Bachelor's degree and PMP/Agile/Lean certification preferred.

Responsibilities

• Lead end-to-end delivery of technology, enterprise, and cross-functional projects.
• Develop integrated project plans, milestones, dependencies, and critical paths.
• Own scope, budget, and resource plans; forecast with Finance.
• Collaborate with sponsors, architects, vendors, and operations to drive execution.
• Facilitate steering committees and stage-gate reviews.
• Identify, manage risks and dependencies across workstreams.
• Monitor health and benefits realization; report to portfolio leadership.
• Support change management and operational readiness for adoption.
• Provide leadership to cross-functional teams.
• Contribute to continuous improvement of delivery methodologies.

Skills

Project management

Stakeholder management

Communication

Leadership

Cross-functional collaboration

Education

Bachelor's degree in Business, Technology, or related field

Tools

MS Project

Planner

Jira

Job description

As a Senior Project Manager, Technology Portfolio, you will lead some of WestJet's most important initiatives across technology, enterprise, and business functions. You will work at the intersection of strategy, and technology, delivering projects that create measurable value for our guests, our people, and the business.

Overview of the Role

Reporting to the Senior Manager, Technology Portfolio & Planning, the Senior Project Manager leads the planning, coordination, and delivery of medium to large, cross-functional projects, including technology implementations, enterprise initiatives, and business-led change. You will take work from approved intake through delivery and handover, applying WestJet's project delivery framework and governance gates, while keeping scope, schedule, budget, and resources aligned to the approved business case.

Success in this role requires strong delivery discipline, clear communication with executives, and the ability to bring people together around a common objective in ambiguous, fast-moving environments.

Key Responsibilities

• Lead end-to-end delivery of technology, enterprise, and cross-functional projects through the project lifecycle and governance gates
• Develop and manage integrated project plans, schedules, milestones, dependencies, and critical paths
• Own project scope, budget, and resource plans; manage change control and forecast accurately with Finance
• Partner with business sponsors, technology teams, architects, vendors, and operational groups to align priorities and drive execution
• Facilitate steering committees, stage-gate reviews, and decision forums with clear recommendations
• Identify, elevate, and manage risks, issues, assumptions, and dependencies across multiple workstreams
• Monitor project health and benefits realization; report status, variances, and outcomes to the portfolio and senior leadership
• Support change management and operational readiness to ensure successful adoption and handover
• Provide leadership and direction to cross-functional project teams and contributors
• Contribute to continuous improvement of WestJet's delivery methodology, templates, and tools

Experience & Qualifications

Required Qualifications

• 8+ years of progressive experience leading large-scale projects or programs, including technology delivery
• Proven experience managing complex, cross-functional projects with multiple stakeholder groups
• Strong command of project management practices: scope, schedule, budget, resource, governance, and risk management
• Proficiency with project and portfolio tools (e.g., MS Project, Planner, Jira, or similar)
• Exceptional communication, facilitation, and stakeholder management skills
• Experience working with and influencing executive leadership
• Ability to manage multiple priorities in a fast-paced environment
• Bachelor's degree in business, Technology, or a related field
• PMP, Agile, Scrum, Lean, or related certification

Preferred Qualifications

• Experience delivering technology-enabled business transformation, including systems implementation and digital platforms
• Experience delivering both Waterfall and Agile/hybrid projects
• Airline, travel, hospitality, retail, or other service-industry experience
• Experience within a PMO or portfolio governance environment, including stage gates and funding approvals
• Experience in large, complex organizations undergoing enterprise change

Who You Are

You are a strategic thinker who can connect big-picture objectives with practical execution plans. You enjoy solving complex problems, building alignment across diverse stakeholders, and delivering meaningful outcomes. You are equally comfortable discussing technology architecture, operational realities, and business impact, and you bridge gaps between teams to get the work done.