Senior Project Manager, Salesforce

ubc; Vancouver; On-site; CAD 127,000 - 191,000; Full time

Job summary

UBC is seeking a Senior Project Manager for Salesforce initiatives within the OCIO. You will oversee end-to-end delivery from concept to implementation, coordinating cross-functional teams and ensuring alignment with strategic roadmaps.

You will manage project plans, schedules, budgets, dependences, and stakeholder communications to drive on-time, high-quality delivery across the portfolio.

Qualifications

• 5+ years of project management experience in IT and enterprise systems.
• Experience coordinating cross-functional teams and vendors.
• Strong knowledge of Salesforce platforms and CRM projects.

Responsibilities

• Lead senior project management efforts for enterprise Salesforce initiatives.
• Develop plans, schedules, budgets, and resource plans for projects.
• Manage RAID logs and risk mitigation with cross-functional teams.
• Coordinate with Solution Architects, Analysts, and Delivery Managers.
• Ensure alignment with the university's Salesforce Platform Roadmap.

Skills

Project management

Stakeholder management

Salesforce

Risk management

Education

Bachelor or relevant field

Tools

PMO tools

Job description

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Systems and Technology, Level E2

Job Title

Senior Project Manager, Salesforce

Department

OCIO | Salesforce Solution & Delivery

Compensation Range

$11,397.00 - $17,081.58 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

September 16, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Office of the CIO (OCIO) has an extensive list of investment requests for IT enabled projects from across the University. The execution of the portfolio of projects extends out over at least the next five years, and new projects are being added to the pipeline on a regular basis. The execution of each projects within the portfolio is approximately one year and the resources from each project will transition from one project to next upon completion of the delivery of each project. These projects will be managed within the Program Delivery office. The Program Delivery office is seeking a Senior Project Manager.

The Senior Project Manager manages all aspects of the development and implementation of large, multi-faceted projects and takes projects from original concept through to final implementation. The incumbent directs and coordinates a cross-functional team and manages inter-project dependencies and communication. The incumbent develops and oversees project plans, schedules, resources, budgets and establishes metrics to monitor the quality of deliverables and the level of customer satisfaction. The Senior Project Manager works collaboratively with key stakeholders, including University senior management.

While this position supports the broader IT portfolio, it maintains a primary focus on Enterprise Salesforce CRM initiatives . The role operates in close partnership with the Constituent Engagement Platforms to ensure that project delivery aligns with the university's long-term platform roadmap and reduces technical debt.

Organizational Status

The Senior Project Manager works within the project team including Solution Architects, Business Analysts, Developers, Operations Teams, functional experts, and other project specialists, and reports directly to Senior PMO Operations Manager, Program Delivery, OCIO, and takes day-to- day direction from, the Senior PMO Delivery Manager on all aspects of project delivery, while working collaboratively with Faculty stakeholders, IT Managers, and specifically the Constituent Engagement Platforms . The incumbent takes direction from the Product Manager regarding platform standards, solution scope, and strategic alignment . The Senior Project Manager will ensure that formal project management methodologies established by UBC IT's Program Delivery Office (PMO) are followed.

Work Performed

Specific Duties:

• Manages complex enterprise-level projects with multiple large-scale functional areas to further develop and implement aspects of work related to information systems and business processes that involve the greater UBC community.
• Leads areas of responsibility including project management, Functional, Solution Architecture, Change Management, and User Experience and will be responsible to ensure consistent application of project management principles established within the Office of the CIO (OCIO).
• Provides senior level expertise and direction into the approach for system development and deployment, package implementation, system scalability and performance, and University-wide systems integration, ensuring alignment with the University's long-term Salesforce Platform Roadmap to prevent siloed solutions.
• Maintains and manages risk, action, issue and decision (RAID) logs.
• Leads and manages the definition of scope, sequencing, scheduling, and budgeting of the implementation plan with input and support from the workstream teams.
• Develops, maintains and communicates an overall Implementation Plan, ensuring resource optimization.
• Manages procurement in collaboration with UBC Procurement and UBC Legal Counsel to develop compliant and effective procurement documentation, processes, and evaluation methods.
• Conducts post-implementation reviews to ensure continuous improvement