Senior Project Manager, Program Delivery & Governance
Cognibox
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Job summary
Cognibox is seeking a Senior Project Manager to lead complex program delivery and governance across multiple workstreams. You will own end-to-end delivery, coordinate with executives, and drive reporting and governance practices for scalable programs in a remote Canada setting.
Experience in SaaS or technology, and a proactive, ownership-driven mindset are essential. This role offers strong growth, cross-regional exposure, and a focus on delivering measurable outcomes.
Qualifications
- 6+ years of progressive experience in project delivery or program support.
- PMP or equivalent certification (e.g., PRINCE2, PgMP) preferred.
- Experience in a SaaS or technology-driven business with software delivery cycles.
- Proven track record managing complex projects independently with minimal oversight.
- Strong delivery health and reporting capability trusted by leadership.
- Proactive risk identification across a broad scope with recommended actions.
- Experience contributing to governance practices, delivery standards, or operational frameworks.
- Ownership mentality and accountability for delivery outcomes.
- Bachelor’s degree or equivalent professional experience.
Responsibilities
- Manage complex projects end-to-end with minimal oversight and plan workstreams.
- Own larger workstreams within programs led by Program Managers and ensure reliable delivery.
- Lead senior stakeholder sessions, align priorities, and resolve blockers.
- Manage dependencies and risks across workstreams and act on insights.
- Support multiple concurrent projects while maintaining delivery quality.
- Produce leadership-ready delivery health reporting and signal accuracy.
- Drive governance adoption and design of artifacts, templates, and templates.
- Lead onboarding for new initiatives and drive continuous improvement.
Skills
Education
Tools
Job description
Department: Product
Employment Type: Permanent
Location: Remote, Canada
Reporting To: Group Director, Enterprise Delivery & Governance
Program Delivery & Governance is the delivery and operations capability for Veriforce's Product and Technology organization. The function owns strategic program delivery across the business, delivery health and reporting, planning discipline, governance standards, and executive insight and leadership operations. The team operates as one unit with a shared career ladder and cross-coverage model. Veriforce operates across the US, Canada, UK, South Africa, Belgium, and other markets, and the function delivers across these regions. Where a region requires dedicated delivery support, the function deploys accordingly.
Building innovative solutions; enabling safer workplaces for everyone.
We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners.
We take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet.
Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions.
The tech we build today, will create a better tomorrow.
The Senior Project Manager carries more complex, higher-stakes delivery work than the Project Manager. You manage projects independently and take on the workstreams within larger programs that require experienced judgement and senior stakeholder management.
- Manage complex projects end-to-end with minimal oversight: scope workstreams, build delivery plans, track milestones and dependencies, and drive execution through to completion
- Own larger or higher-stakes workstreams within programs led by Program Managers, providing reliable delivery that the Program Manager can depend on across the full program
- Lead working sessions with senior stakeholders, drive alignment across competing priorities, and resolve delivery blockers that require judgement and influence
- Manage dependencies and risks across workstreams, assessing impact beyond your immediate scope and acting on what you see
- Support multiple concurrent projects and workstreams, maintaining delivery quality across all of them
At this level, your delivery signal goes directly to leadership. It needs to be trusted, current, and actionable without needing someone else to validate it.
- Produce delivery health reporting that is leadership-ready: clear, accurate, and actionable across assigned projects and programs
- Detect delivery drift and emerging risks proactively, escalating with full context, impact assessment, and recommended actions
- Maintain delivery signal quality across a broader scope than the Project Manager, covering more complex or cross-functional work
- Contribute to the function's consolidated delivery reporting and ensure the leadership view is reliable
The Senior Project Manager doesn't just execute governance standards. You shape and improve them, and you drive their adoption across the teams you work with.
- Hold milestone cadence across quarterly planning cycles, identifying gaps and driving alignment proactively
- Contribute to the design and improvement of governance practices, delivery artifacts, and templates for the function
- Drive adoption of tooling and governance standards across assigned teams, including data quality and reporting improvements
- Lead program onboarding as new initiatives enter the portfolio, ensuring they are set up for consistent delivery from the start
- Drive retrospectives that produce measurable improvement in delivery practice
Some assignments place the Senior Project Manager at the center of a portfolio where delivery sits with several owners and external partners. In these, you hold the integrated view and the communication, and the quality of that coordination is what keeps the portfolio moving.
- Maintain a single, reliable master timeline and status view across concurrent workstreams, including work delivered by external partners
- Host working sessions and status updates that give the right level of detail to the right stakeholder at the right time
- Manage expectations across executive sponsors, senior stakeholders, and delivery partners so delivery teams stay focused on the work
- Track cross-workstream dependencies and surface early when movement in one area affects another
- Gather requirements and status from technical teams, stakeholders, and delivery partners and translate them into a clear, organized plan
- Hold external delivery partners to the agreed timeline and priorities at planning and communication level
Operating independently across the portfolio with a clear grasp of the workstreams, dependencies, and stakeholder landscape. A single master timeline and status view in place and trusted. Relationships established with senior stakeholders across engineering, product, and business functions, and with the delivery partners involved. Delivery tracking and reporting running at a standard leadership trusts without needing to verify. Demonstrating the ability to identify risks and implications beyond your immediate workstream.
Leading complex delivery work independently with minimal oversight. Stakeholders across the portfolio relying on your delivery signal and judgment. Dependencies and risks surfaced early with recommended actions rather than escalated after the fact. Competing priorities across senior stakeholders managed with confidence and sequencing decisions made with sound judgement. Governance contributions visible: practices you have improved or driven are in use across assigned teams.
Established as a trusted delivery partner to Program Managers, senior stakeholders, and leadership. Complex projects and workstreams delivered consistently to standard. Governance and delivery practices you have shaped embedded across teams and delivering measurable improvement. Ready to take on further strategic programs across the function, operating with the independence, stakeholder reach, and delivery judgement that define the Senior Project Manager level.
- 6+ years of progressive experience in project delivery or program support, with demonstrated growth in scope, complexity, and accountability
- PMP or equivalent certification (e.g., PRINCE2 Practitioner, PgMP)
- Experience in a SaaS or technology-driven business, with a strong understanding of software delivery cycles and product-led organizations
- Track record of managing complex projects independently with minimal oversight
- Strong delivery health and reporting capability that leadership trusts directly, not reporting that requires validation by others
- Proactive risk identification across a broad scope, with evidence of assessing impact and recommending actions, not just escalating
- Experience contributing to the design or improvement of governance practices, delivery standards, or operational frameworks
- Ownership mentality. Takes accountability for delivery outcomes and acts on what they see without waiting to be directed
- Bachelor's degree or equivalent professional experience
- Demonstrated stakeholder management beyond immediate workstream, including engagement with senior leaders across functions
- Exceptional interpersonal judgment, with the ability to hold alignment where executive sponsors, senior stakeholders, and delivery partners have competing priorities
- Ability to manage competing priorities across senior stakeholders and make sequencing and trade-off decisions with sound judgement
- Experience supporting go-to-market, sales operations, or commercial transformation programs
- Functional familiarity with Salesforce and the ability to manage Salesforce-related processes at a business level
- Able to map how data and fields connect across Salesforce and adjacent systems, including field dependencies, bidirectional requirements, and timing constraints
- Able to gather requirements from technical teams and stakeholders, capture them accurately, and communicate them clearly to a non-technical audience
- Based in North America, with working hours that provide strong daily overlap with US business hours
- Available for up to 25% travel, domestic and international
- Bilingual (English/French)
- Experience with Agile, Waterfall, or hybrid delivery models
- Experience supporting multi-region programs across time zones and geographies
- Experience mentoring or supporting the development of more junior project delivery staff
- Experience coordinating across external delivery or consulting partners
We have a hybrid workplace policy. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else!
- Integrated mental health & wellbeing support
- Vacation – starting at 3 weeks
- Wellness Days & Annual Giving Day – an extra to give back to yourself or your community
- Comprehensive medical and dental coverage
- End of the year, company-wide shut down for you to relax and recharge
- LinkedIn Learning License for upskilling & development
Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
- A response to your application within 15 working days
- An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
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