Senior Project Manager

Backbase Inc.; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Project Manager, where you'll oversee exciting projects in the financial sector. This role offers the chance to work with top-tier banks globally, ensuring the successful implementation of innovative online banking solutions. You'll be at the heart of a dynamic team, facilitating communication and coordination among stakeholders while driving change and managing risks. Enjoy a vibrant work environment with a focus on collaboration, where achievements are celebrated, and diversity is embraced. If you're ready to make an impact in a fast-paced setting, this opportunity is for you.

Benefits

Health and Life Insurance

Dental and Vision Insurance

Free Drinks

Fresh Fruits and Snacks

High-Spec Equipment

Qualifications

• 5-8 years of experience in project management, preferably in finance.
• Experience in startup or scaleup environments is a plus.

Responsibilities

• Manage global projects and serve as a bridge between teams and clients.
• Identify business development opportunities and manage risks.

Skills

Project Management

Agile Methodology

Client Management

Data Analysis

Change Management

Education

Bachelor's Degree

Project Management Certification

Tools

Scrum

Standard Software Tools

Job description

As a Project Manager, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks worldwide to implement our online banking solutions. Your task is to manage projects globally and serve as a bridge between Backbase internal teams and our clients.

What you'll do

Backbase operates in a fast-growing and dynamic environment. This position makes you a key player in providing effective coordination and communication among all project stakeholders.

You will support customers and partners, advising clients on implementing their online applications using the Backbase Solution to its full potential.

Who you are

• 5-8 years of experience
• Experience in the financial sector
• Experience in startup/scaleup environments
• Program management experience
• Agile coaching experience is beneficial

Use of Tools and Methods

• Strong knowledge of standard software tools related to your responsibilities; able to answer colleagues' questions and lead tutorials on best practices
• Ability to provide teams, colleagues, and customers with context on how software tools enhance efficiency and effectiveness, promoting agile philosophy
• Capability to create tools and processes for internal and external reporting
• Support strategy discussions based on reported data
• Address issues using data insights
• Ensure project effectiveness (productivity/billability)

Client Management

• Identify business development opportunities and involve relevant stakeholders
• Design and facilitate client workshops
• Identify potential issues and minimize their impact through effective management
• Manage large transformation programs within a single customer
• Collaborate with senior stakeholders to define long-term program strategies

Internal Project Team Management

• Manage project teams effectively and resolve issues
• Proactively identify resources and liaise with the resourcing team
• Train team members in Scrum methodology
• Manage multiple teams across large programs or multiple projects

Change Management

• Comfortable with ambiguity and rapid change
• Influence and drive change
• Identify potential risks of change early
• Mitigate impacts and adjust plans accordingly
• Improve change management processes

Risks and Issues Management

• Manage risks and issues at both project and program levels

We are loud and busy but always friendly, helpful, and fun. We celebrate achievements, share jokes, and love food, movies, traveling, and sports. We are a diverse family working towards a common goal.

Perks and Environment

Modern

New office space.

Insurance

Health and life insurance, dental, vision, and more.

Free drinks, fresh fruits, and snacks.

Clothing

High-spec Equipment

High-spec Macs and tech setups provided to all employees.