Senior Project & Business Process Analyst - Digital PMO

Universityhealthnetwork; Toronto; On-site; CAD 58,000 - 72,000; Full time

Job summary

University Health Network’s Digital PMO at Princess Margaret Cancer Centre in Toronto is seeking a replacement Temporary Full-Time Project Manager to plan and implement digital programs and projects, applying best practices for managing projects, change and risk to ensure high quality deliverables and transparent progress reporting.

You will analyze business needs, facilitate workshops, coordinate design, testing and data reporting, lead small to medium projects, and drive stakeholder engagement

Qualifications

• Undergraduate degree in Health Informatics or Administration, Technology, Science, Business, or related field required.

Responsibilities

• Analyze business needs, problems, opportunities, and solution scope.
• Evaluate and validate solution value and benefits to the organization, supporting business case development and ROI analysis.
• Coordinate system design, build and testing; lead data collection, reporting and visualization.
• Apply project management techniques to manage plans, schedules, budgets, and risks.
• Lead change management activities for stakeholder engagement and implementation support.
• Lead small to medium projects, planning and monitoring progress to deliver on time and budget.

Skills

Project management

Stakeholder engagement

Data analysis

Workflow mapping

Change management

Education

Undergraduate degree in Health Informatics or Administration/Technology/Business

Tools

MS 365 tools

MS Planner/Project

MS Visio

Kanban

Atlassian JIRA

ServiceNow

Epic system

Job description

• Union: Non-Union
• Number of vacancies: 1
• New or Replacement Position: Replacement
• Site: Princess Margaret Cancer Centre
• Department: Digital PMO
• Reports to: Senior Project Manager
• Hours: 37.5 hours per week
• Salary Range: $41.96 to $52.45 per hour
• Status: Temporary Full-Time (Up to 1 year contract)
• Closing Date: November 17, 2026

Position Summary

The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.

Duties

• Analyze business needs, problems, opportunities, and solution scope
• Evaluate and validate solution value and benefits to the organization, supporting business case development and return on investment analysis
• Facilitate process and design workshops with multidisciplinary groups to identify, validate, and document business requirements
• Conduct workflow review and process redesign, and support continuous improvement processes
• Coordinate system design, build and testing
• Design data collection processes, collect and analyze data, lead data reporting and data visualization activities
• Apply rigorous project management techniques to assist in the management of project plans, schedules, status reports, and budgets
• Apply sound change management techniques for effective stakeholder engagement and communications, training, and implementation support
• Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward
• Lead simple to moderately complex projects of small to medium scope, including planning, and monitoring project progress through tracking project milestones, risks and issues to deliver project within the planned budget, schedule, and with a high level of quality

• Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required
• Minimum 3 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required
• Demonstrated experience supporting complex healthcare, clinical research, research informatics, or digital transformation initiatives, preferably within a hospital, academic health sciences center, research institute, pharmaceutical, biotechnology, or clinical trials environment.
• Understanding of clinical research regulatory, privacy, records-management and validation considerations and the ability to work with subject-matter experts to translate regulatory and compliance requirements into business and system requirements.
• Experience with clinical research technology platforms, including CTMS, eISF/eRegulatory, eTMF, electronic signature or clinical research document-management systems is strongly preferred.
• Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) required
• Experience leading project workstreams or small projects independently, and either supervising or influencing project team members required
• Experience developing/coordinating the development of business requirements
• Experience in leading and conducting workflow mapping and analysis
• Experience in delivering management-level presentations, training and/or end user support is required
• Experience coordinating/leading application testing preferred
• Experience applying change management methodologies and tools an asset
• Experience with hardware and/or software vendor relations an asset
• Project Management Professional (PMP) or Change Management certification an asset
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, data center, network infrastructure, and/or enterprise architecture an asset
• Experience with Epic system an asset, including use, build and/or vendor certified
• Proficient use of office productivity, project management, & scrum software (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban, Atlassian JIRA, ServiceNow)

Why join UHN?

In addition to wo