Project Analyst - Change Management

University Health Network; Toronto; On-site; CAD 58,000 - 72,000; Full time

Benefits offered by this job

HOOPP pension

Transit access

Flexible work environment

Development opportunities

Job summary

University Health Network is seeking a Project Analyst, Change Management to support planning, coordination, and execution of change activities for the WorkReady program. You will collaborate with change management, communications, engagement and training teams to drive stakeholder readiness and successful adoption across multiple groups.

The ideal candidate has strong project coordination, analytical and communication skills, with a track record in large-scale transformation within a hospital

Qualifications

• Bachelor's degree in Health Informatics, Health Administration, Business, Communications, Organizational Development or related field.
• Change Management certification (e.g., Prosci, CCMP) preferred.
• PMP certification or equivalent preferred.
• 3+ years of related experience in change management, project management, communications, stakeholder engagement or benefits realization.
• Experience applying change management methodologies in project or operational settings.
• Experience supporting multi-workstreams and large change initiatives.
• Strong written communication and ability to translate complex information into clear materials.
• Experience supporting communications planning, content development, approvals, and distribution.
• Strong facilitation and stakeholder engagement skills.

Responsibilities

• Support the execution of change management strategies, plans and activities for Project WorkReady.
• Translate change strategies into practical workplans, trackers, schedules and materials.
• Support readiness, adoption and stabilization activities for WorkReady stakeholders.
• Coordinate stakeholder engagement sessions, Change Network activities, and leadership briefings.
• Document and track stakeholder impacts, readiness considerations, risks, and adoption barriers.
• Collaborate with cross-functional teams to ensure alignment of change activities.
• Develop and maintain communications materials including newsletters, FAQs and key messages.
• Track readiness and adoption metrics through reports and dashboards.
• Prepare and maintain project documentation, risk registers and status reports.
• Facilitate collection and analysis of stakeholder feedback and readiness data.
• Support implementation, stabilization and continuous improvement activities.

Skills

Change management

Project coordination

Stakeholder engagement

Communications

Documentation

Risk tracking

Education

Bachelor's degree in Health Informatics/Health Administration/Business/Communications/Organizational Development

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Number of vacancies:1
New or Replacement Position: New
Site: Princess Margaret Cancer Centre
Department: Digital PMO
Reports to: Senior Project Manager
Salary Range:$41.96 to $52.45 per hour
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: November 12, 2026

Position Summary

TheProject Analyst, Change Management plays a key role in supporting the successful planning, coordination, and execution of change management activities for Project WorkReady, a major enterprise initiative at UHN. Reporting to the Senior Project Manager, the incumbent works closely with change management, communications, engagement, training, and operational teams to support stakeholder readiness, adoption, and implementation efforts across multiple groups. This role is responsible for developing communications and engagement materials, coordinating stakeholder activities, tracking readiness and adoption metrics, managing project documentation, and supporting the delivery of change strategies that enable successful organizational transformation. The ideal candidate is an organized and collaborative professional with strong project coordination, communication, analytical, and stakeholder engagement skills, who thrives in a fast-paced environment and can effectively manage multiple priorities while supporting large-scale change initiatives.

Duties

• Support the execution of change management strategies, plans, and activities for Project WorkReady.
• Translate WorkReady change strategies, frameworks and plans into practical workplans, trackers, schedules, meeting materials and implementation supports.
• Support readiness, adoption and stabilization activities for WorkReady stakeholders across UHN.
• Coordinate stakeholder engagement sessions, workshops, Change Network activities, and leadership briefings.
• Identify, document and track stakeholder impacts, readiness considerations, change risks, resistance themes, dependencies and adoption barriers.
• Work collaboratively with change, communications, engagement, training and project team members to ensure WorkReady change activities are coordinated and aligned.
• Develop and maintain communications materials including newsletters, FAQs, briefing notes, key messages, and project updates.
• Track stakeholder readiness, adoption metrics, risks, feedback, and implementation progress through reports and dashboards.
• Prepare and maintain project documentation, action logs, risk registers, meeting materials, and status reports.
• Facilitate the collection, analysis, and reporting of stakeholder feedback and readiness assessment data.
• Support implementation, stabilization, and continuous improvement activities to drive successful adoption of Project WorkReady changes.

• At minimum, completion of a bachelors degree in Undergraduate degree in Health Informatics, Health Administration, Business, Communications, Organizational Development or a related field or recognized equivalent required.
• Change Management certification, such as Prosci, CCMP or equivalent is preferred.
• Project Management Professional, PMP, certification or other project management training is preferred.
• At minimum Over 3 years up to and including 4 years practical and related experience is required.
• Minimum of 3 years of experience in change management, project management, communications, stakeholder engagement, benefits realization or equivalent experience.
• Experience applying change management methodologies, tools and techniques in a project or operational environment.
• Experience supporting multiple project workstreams, large change activities or small to medium-sized initiatives independently.
• Strong written communication skills, including the ability to draft clear, concise and audience-specific materials.
• Experience supporting communications planning, content development, approvals, distribution and tracking.
• Strong facilitation and stakeholder engagement skills, including experience supporting meetings, workshops, working groups or engagement sessions.
• Ability to translate technical, operational or complex project information into practical and meaningful communications and change materials.
• Strong organizational skills, with the ability to manage multiple priorities, timelines, deliverables and stakeholders concurrently.
• Strong attention to detail and ability to maintain accurate trackers, documentation, records and reporting materials.
• Experience working in a hospital, health care, academic health sciences or public sector environment.
• Experience supporting large-scale digital, operational or enterprise transformation initiatives.
• Experience supporting change networks, stakeholder readiness assessments, engagement tracking, communications campaigns or implementation readiness activities.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.