Senior Programme Delivery Manager – SaaS

Darwin Hawkins; Toronto; On-site; CAD 200,000 - 260,000; Full time

Job summary

A leading recruitment consultancy is seeking a Senior Programme Delivery Manager to oversee SaaS transformation projects for financial institutions. The role requires extensive experience in project management, SaaS implementations, and stakeholder engagement. The successful candidate will lead complex programmes, ensuring alignment with business objectives and delivering high-quality outcomes. This is a full-time position based in Toronto, offering a competitive salary range of CA$200,000 to CA$260,000 annually.

Qualifications

• 10+ years’ experience in project or programme management.
• 5+ years leading large-scale SaaS or cloud implementations.
• Exceptional stakeholder management and communication skills.

Responsibilities

• Lead end-to-end delivery of SaaS transformation programmes.
• Align delivery with strategic business and compliance objectives.
• Drive programme governance, risk management, and executive reporting.

Skills

Project management

SaaS implementation

Stakeholder management

Agile methodologies

Change management

Job description

Senior Programme Delivery Manager – SaaS

This range is provided by Darwin Hawkins. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$200,000.00/yr - CA$260,000.00/yr

Direct message the job poster from Darwin Hawkins

Recruitment Consultant @ Darwin Hawkins | ACA

Job Title: Senior Programme Delivery Manager – SaaS

Sector: Technology

Our Client

Our client is a global SaaS provider that partners with leading financial institutions to deliver complex, enterprise-grade technology solutions. Their platform enables banks and financial services firms to streamline client operations, strengthen compliance, and accelerate digital transformation across global markets. Backed by strong investment and continued international growth, they are recognised for delivering exceptional results through innovation, collaboration, and technical excellence.

Why should you apply?

This is a senior leadership opportunity to take ownership of a major SaaS transformation programme for a top-tier financial services client. You will lead end-to-end delivery across multiple workstreams and jurisdictions, collaborating with global stakeholders and senior executives. The role offers a high level of visibility, commercial impact, and the opportunity to shape strategic outcomes within one of the most ambitious fintech growth stories in the market.

Who should apply?

We are seeking a delivery leader with extensive experience driving complex SaaS or digital transformation programmes within financial services. The ideal candidate combines consulting discipline, strong governance capability, and the ability to influence senior stakeholders across business and technology domains.

Key requirements include:

• 10+ years’ experience in project or programme management, with 5+ years leading large-scale SaaS or cloud implementations
• Background in financial services or fintech, ideally with exposure to KYC, AML, or client onboarding transformation
• Previous consulting experience with a Big 4 or Tier 1 advisory firm highly desirable
• Proven track record delivering enterprise-scale, multi-geography transformation initiatives with full budget and commercial accountability
• Deep understanding of Agile, SAFe, and Hybrid delivery frameworks with disciplined governance and reporting
• Exceptional stakeholder management and communication skills, including executive and C-suite engagement
• Commercially astute with strong contract, P&L, and change management experience
• Demonstrated success building and leading high-performing, cross-functional teams across global delivery environments

Role and Reporting Lines

Reporting to the Regional Head of Delivery, the Senior Programme Delivery Manager will:

• Lead end-to-end delivery of complex, multi-workstream SaaS transformation programmes for major financial institutions
• Act as senior delivery lead for executive stakeholders, aligning delivery with strategic business and compliance objectives
• Drive programme governance, risk management, and executive reporting to ensure predictable, high-quality outcomes
• Oversee commercial performance, resourcing, change control, and margin optimisation
• Collaborate closely with Product, Engineering, and Client Success teams to ensure integrated, value-driven delivery
• Translate client strategies into executable transformation plans and scalable delivery roadmaps
• Coach and mentor project managers, building capability, ownership, and delivery discipline across teams

Interested in this position?

To apply, please submit your CV to Emma Murphy, who is managing this assignment, via the link below.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Technology

Industries

• Technology, Information and Media and Financial Services