Senior Program Manager, Social Media Enablement

Swoon; Toronto; Hybrid; CAD 68,000 - 85,000; Full time

Job summary

Swoon in Toronto, ON is seeking a Program Manager, Social media enablement to lead planning, coordination, and execution of a high-profile initiative to onboard, migrate, and implement a new social media management platform.

This 10-month hybrid contract will modernize advisor marketing capabilities, improve advisor experience, and enable scalable, compliant social media practices across the business.

Qualifications

• 5-7 years of large-scale program and project management experience
• Experience with platform migration projects
• Experience supporting change management initiatives

Responsibilities

• Lead large-scale programs or projects, including platform implementation, onboarding, migration.
• Apply core program management disciplines: planning, governance, risk, stakeholder coordination, and execution.
• Drive technology-enabled business change and user adoption at scale.
• Communicate updates, decisions, and action plans clearly to stakeholders.
• Manage multiple workstreams in a fast-paced, deadline-driven environment.
• Prepare executive materials, status updates, and governance documents to support decisions.
• Demonstrate organizational effectiveness with proactive, solutions-focused execution.

Skills

Program management

Change management

Stakeholder coordination

Communication

Executive reporting

Multi-workstream management

Organizational effectiveness

Strategic leadership

Job description

Toronto, ON | Hybrid | 10 month contract | $80-85 INC or $68-$73 T4

Our banking client is looking for a Program Manager, Social media enablement to lead the planning, coordination, and execution of a high-profile initiative to onboard, migrate, and implement a new social media management platform.

This highly visible program will play a critical role in modernizing advisor marketing capabilities, improving the advisor experience, and enabling scalable, compliant, and efficient social media practices across the business.

How You'll Succeed

• Large-scale program delivery: Proven experience leading large-scale programs or projects, ideally involving platform implementation, onboarding, migration, or broader transformation initiatives.
• Program management: Strong command of core program management disciplines, including planning, governance, risk management, stakeholder coordination, and execution.
• Change management & adoption: Demonstrated success leading technology-enabled business change and driving user adoption at scale.
• Communication & influence: Excellent communication and influencing skills, with the ability to distill complex information into clear updates, decisions, and action plans.
• Multi-workstream management: Ability to manage multiple workstreams simultaneously and deliver effectively in a fast-paced, deadline-driven environment.
• Executive reporting & governance: Experience preparing executive materials, status reporting, and governance documentation to support effective decision-making.
• Organizational effectiveness: Strong organizational skills, sound judgment, and a proactive, solutions-focused approach.

Who You Are

• Strategic leadership & execution: You are a highly organized and strategic program leader who can move seamlessly between executive-level planning and day-to-day execution.
• Collaborative and influential: You build strong relationships across teams and drive alignment among stakeholders with diverse priorities.
• Balanced in your approach: You bring a thoughtful perspective that balances business objectives, client experience, and risk and compliance requirements in a regulated environment.
• Accountable and results-oriented: You take ownership, act with initiative, and consistently deliver high-quality outcomes.
• Values-driven: You reflect CIBC’s values of trust, teamwork, and accountability, and bring authenticity and integrity to your work.

Must Have Requirement:

• 5-7 years of large-scale program and project management experience
• Experience with platform migration projects
• Experience supporting change management initiatives

Nice to Have:

• PMP certification
• FI experience or experience working in a regulated environment
• Prior experience working with social media management tools