Senior Program Manager

lgi healthcare solutions sante; Montreal (administrative region); On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement

Virtual sleep clinic

Job summary

National Bank of Canada in Montreal seeks a Senior Analyst within Canadian Tax Operations to ensure accuracy and reliability of tax information reporting. You will collaborate across regulatory changes, systems enhancements, and complex issues to mitigate risk and enhance efficiency.

You will analyze data and processes, define testing strategies, and coordinate with partners to implement improvements, including AI and automation opportunities.

Qualifications

• Master’s degree in Taxation, Accounting, or related field (completed or in progress) or equivalent
• Significant experience in financial operations, business analysis, taxation or a complex regulated environment
• Knowledge of Canadian tax information slips is a strong asset
• Excellent analytical, synthesis and complex problem-solving skills
• Ability to understand interactions between operational processes, data, systems and regulatory requirements
• High degree of autonomy and sound judgment with influencing leadership and coordination of multiple stakeholders
• Excellent communication skills in both official languages, orally and in writing
• Advanced Excel skills and strong proficiency with Microsoft Office

Responsibilities

• Monitor regulatory changes and new business needs, analyze their impacts on tax reporting, processes, data, systems and controls, and recommend actions
• Analyze and translate business needs into functional or technical requirements and coordinate with development teams and partners
• Define validation strategies and test scenarios, coordinate or perform testing, and make recommendations before production releases
• Analyze end-to-end processes and data to identify risks, interdependencies and root causes of issues
• Take ownership of complex operational, regulatory or technical issues requiring cross-functional coordination
• Monitor planning of tax reporting cycles and lead post-mortem analyses identifying risks and improvements
• Identify and contribute to improving processes and controls, including AI, automation
• Act as a subject-matter expert and help develop collective expertise

Skills

Analytical thinking

Microsoft Excel

Tax knowledge

Problem solving

Communication

Automation awareness

Stakeholder coordination

Regulatory knowledge

Synthesis

Education

Master’s degree in Taxation, Accounting, or related field

Tools

Microsoft Office

Job description

Area(s) of interest: Finance and accounting

Location(s): Montreal

Skills

Press space or enter keys to toggle section visibility

Analytical Skills Artificial Intelligence Finance Indirect Taxation Microsoft Excel Problem Solving Tax Accounting Tax Preparation Teamwork Initiative Learning Agility Resiliency Stakeholder Relationship Management Intelligent Process Automation Solutions Collaboration

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

A career as a Senior Analyst within National Bank’s Canadian Tax Operations team means serving as an expert in the evolution and reliability of the processes that support our tax information reporting.

The team is responsible for issuing Canadian tax information slips for non-registered accounts, including T5/RL-3, T3/RL-16, T5013/RL-15, T5008/RL-18 and NR4 slips, as well as the related tax remittances and reconciliations.

You work cross-functionally on regulatory changes, system enhancements and complex issues. Through your expertise, analytical skills, influencing leadership and interest in new technologies, you help anticipate risks and advance the quality, efficiency and robustness of our operations.

Your role

• Monitor regulatory changes and new business needs, analyze their impacts on tax reporting, processes, data, systems and controls, and recommend required actions
• Analyze and translate business needs into functional or technical requirements and coordinate work with development teams and various partners through implementation
• Define validation strategies and test scenarios, coordinate or perform required testing, and make the necessary recommendations before production releases
• Analyze end-to-end processes and data to identify risks, interdependencies and root causes of issues
• Take ownership of complex operational, regulatory or technical issues requiring the involvement of multiple areas and coordinate their resolution
• Monitor the planning of tax reporting cycles and lead post-mortem analyses by identifying risks, issues and improvements that help secure deliverables
• Identify, assess, recommend and contribute to implementing improvements to processes and controls, including through the integration of new technologies, artificial intelligence solutions and automation
• Act as a subject‑matter expert for the team and partners, explain complex topics clearly and contribute to the development of collective expertise

Your team

Join a team specializing in Canadian Tax Operations for non-registered accounts. As a cross-functional team, we support all of the organization’s legal entities and collaborate with numerous internal and external partners. Our environment combines constantly evolving regulatory requirements, interconnected systems and processes, and reporting cycles with strict deadlines. During tax season, the team also handles a high volume of support requests from Client Service teams and partners on tax matters requiring specialized expertise. Everyone contributes to this collective effort to ensure the continuity and quality of our operations. The Advisor role connects operational expertise, regulatory requirements and technology partners.

Prerequisites

• Master’s degree in Taxation, Accounting, or a related field (completed or in progress), or any other combination of education and relevant experience deemed equivalent
• Significant experience in financial operations, business analysis, taxation or a complex regulated environment
• Knowledge of Canadian tax information slips is a strong asset
• Excellent analytical, synthesis and complex problem-solving skills
• Ability to understand interactions between operational processes, data, systems and regulatory requirements
• High degree of autonomy and sound judgment, with influencing leadership and the ability to coordinate multiple stakeholders and priorities
• Excellent communication skills in both official languages, orally and in writing, as well as the ability to explain complex topics clearly and adapt communications to different audiences
• Excellent proficiency with Microsoft Office, including advanced Excel skills
• Strong interest in new technologies and the ability to identify relevant use cases for artificial intelligence, automation and analytical tools to solve business problems or improve processes

Languages:

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.