Senior Program Delivery Lead, Payments & Change

Bank of America; New Brunswick; On-site; CAD 90,000 - 120,000; Full time

Job summary

Bank of America is seeking a seasoned Program Manager in Canada (New Brunswick) to lead large payments programs, coordinating cross‑organizational delivery, managing risks, and ensuring alignment with regulatory and financial targets.

You will communicate target outcomes, manage dependencies, and collaborate with business and technology leaders, Risk, and Compliance to deliver on time and within budget.

Qualifications

• Ability to be nimble and flexible; prioritize workload, proactively react to issues, and consistently react to shifting deadlines.
• Usage of JIRA to define and track Program PI vision using deliverables and Epics for service providers and effective dependency management.
• In‑depth understanding of Financial management using Financial reports to track program funding allocation and track variances.
• Ability to communicate effectively at different levels within the organization.
• Fluent in technology and strong knowledge of project and software development methodologies / techniques.
• Solid presentation, facilitation, interview, and workshop skills.
• Strong interpersonal, negotiation, adaptation, and conflict‑management skills.

Responsibilities

• Responsible for the planning, coordinating, and delivery of defined deliverables for key payments programs which requires engagement from teams across multiple organizations.
• Communicates the target outcomes, coordinates delivery, manages risks, ensures compliance to standards, and provides visibility into the health of the program.
• Ensures execution and delivery meets the client’s expectations in terms of the target outcomes, timeline, cost.
• Manages financials for the program, assist with resource planning, and facilitate sync points between business and technology leaders across multiple organizations.
• Establishes the target outcomes in partnership with the stakeholders and leaders.
• Establishes and builds relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.
• Coordinates and facilitates the program routines – e.g., kick‑off, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plans and coordinates delivery and dependencies across multiple organizations.
• Promotes/facilitates communication and collaboration across organizations to achieve the target outcomes and timeline.
• Facilitates dependency management/risk management/impediment removal.
• Leads and coordinates routines to support delivery of large programs, such as kick‑offs, status reviews, stakeholder meetings, change controls, and tollgates.
• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.
• Establishes target outcomes in partnership with stakeholders and leaders.
• Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule.
• Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements.
• Manages program financials and supports resource planning.
• Ensures adherence with Enterprise Change Management standards.

Skills

Program management

Stakeholder management

Communication

Jira

Risk management

Financial management

Cross-functional collaboration

Negotiation

Conflict resolution

Presentation skills

Tools

Jira

Job description

Bank of America is seeking a seasoned Program Manager in Canada (New Brunswick) to lead large payments programs, coordinating cross‑organizational delivery, managing risks, and ensuring alignment with regulatory and financial targets.

You will communicate target outcomes, manage dependencies, and collaborate with business and technology leaders, Risk, and Compliance to deliver on time and within budget.