Senior Product & QA Analyst — Data, APIs & Agile

JOHNSON SERVICE GROUP; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

Johnson Service Group in Calgary seeks a senior BA/QA professional to support cross-functional teams. You will develop test plans, analyze data, and translate business needs into functional requirements for ESS-like solutions.

You will work with stakeholders to manage backlog, participate in sprints, and contribute to both Agile and Waterfall delivery using SQL, Excel, APIs, and cloud web apps. Essential is strong communication and adaptability.

Qualifications

• Degree or diploma in Business Admin, Engineering, IT or related field.
• 10+ years of QA, business analysis or related experience.
• Experience on product teams using user stories, backlog management and sprints.
• Strong technical acumen with understanding of system architecture, APIs and data integrations.
• Proficiency in data analysis tools such as SQL, Excel and data viz software.
• Experience with cloud web-based applications and scripting languages.

Responsibilities

• Collaborate with cross-functional teams to support QA, technical and change management.
• Develop test plans and test cases; execute and oversee UAT.
• Maintain documentation across test cases and traceability.
• Analyze data to identify metrics, KPIs and insights across QA functions.
• Lead workshops to gather and validate business requirements and ESS scope.
• Translate business needs into actionable functional requirements between business and tech teams.

Skills

Stakeholder management

Communication

Cross-functional collaboration

Agile & Waterfall delivery

Technical acumen

Education

Bachelor's degree in Business Administration, Engineering, IT or related field

Tools

Azure DevOps

SQL

Excel

Data visualization tools

JavaScript

Python

Job description

Johnson Service Group in Calgary seeks a senior BA/QA professional to support cross-functional teams. You will develop test plans, analyze data, and translate business needs into functional requirements for ESS-like solutions.

You will work with stakeholders to manage backlog, participate in sprints, and contribute to both Agile and Waterfall delivery using SQL, Excel, APIs, and cloud web apps. Essential is strong communication and adaptability.