Senior QA Analyst - 190

DGA Careers; Edmonton; On-site; CAD 90,000 - 110,000; Full time

Job summary

Our client in Edmonton, an established organization within the insurance industry, is seeking an experienced Senior QA Analyst to join its Edmonton-based team. The role balances hands-on testing with team coordination and leadership to strengthen QA practices across the development lifecycle.

You’ll execute manual and automated tests, coordinate testing activities, and collaborate with technical and business stakeholders to identify risks, manage defects, and ensure high-quality technology

Qualifications

• 5+ years of QA or software testing experience.
• Experience with test management tools such as Jira, Team Foundation Server, or similar platforms.
• Experience with automated testing tools.
• Post-secondary education in a related field.
• Strong understanding of the SDLC (Software Development Life Cycle).
• Strong understanding of the STLC (Software Testing Life Cycle).
• Excellent analytical and problem-solving abilities with a proactive and curious approach.
• Strong organizational and time-management skills.
• Exceptional communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Balance hands-on testing responsibilities with coordination of team activities.

Responsibilities

• Execute manual and automated test cases, documenting results and supporting evidence.
• Identify, track, retest, and validate defects across end-to-end workflows and system integrations.
• Manage test data and validate testing environments to ensure readiness.
• Review business requirements to ensure they are clear, testable, and well understood.
• Develop and review test plans, test scenarios, and test cases to ensure appropriate coverage.
• Coordinate QA team activities and assign work according to priorities, capacity, and urgency.
• Monitor daily testing progress and help ensure activities are completed on schedule.
• Serve as a primary QA contact for defect management, including coordinating defect triage, tracking, and resolution across teams.
• Support the ongoing improvement of QA processes, standards, and testing practices.
• Identify testing risks and escalate potential issues early.
• Analyze testing results and metrics and prepare test and status reports.
• Collaborate with technical and non-technical stakeholders to support strong quality outcomes.
• Lead testing activities while continuing to actively execute assigned test cases.

Skills

QA expertise

Leadership

SDLC/STLC

Team coordination

Manual testing

Automated testing

Education

Bachelor's degree in a related field

Tools

Jira

Team Foundation Server

Automated testing tools

Job description

Our client, an established organization within the insurance industry, is seeking an experienced Senior QA Analyst to join its Edmonton-based team.

This is an excellent opportunity for a quality assurance professional who enjoys balancing hands-on testing with team coordination and leadership. In this role, you will help strengthen QA practices, coordinate testing activities across the team, and remain actively involved in executing test cases and ensuring high-quality technology solutions.

You’ll work closely with technical teams, business stakeholders, and other partners throughout the development lifecycle to identify risks, manage defects, and ensure testing activities are completed thoroughly and on time.

What You’ll Do

• Execute manual and automated test cases, documenting results and supporting evidence.
• Identify, track, retest, and validate defects across end-to-end workflows and system integrations.
• Manage test data and validate testing environments to ensure readiness.
• Review business requirements to ensure they are clear, testable, and well understood.
• Develop and review test plans, test scenarios, and test cases to ensure appropriate coverage.
• Coordinate QA team activities and assign work according to priorities, capacity, and urgency.
• Monitor daily testing progress and help ensure activities are completed on schedule.
• Serve as a primary QA contact for defect management, including coordinating defect triage, tracking, and resolution across teams.
• Support the ongoing improvement of QA processes, standards, and testing practices.
• Identify testing risks and **escalate** potential issues early.
• Analyze testing results and metrics and prepare test and status reports.
• Collaborate with technical and non-technical stakeholders to support strong quality outcomes.
• Lead testing activities while continuing to actively execute assigned test cases.

What You’ll Bring

• 5+ years of quality assurance or software testing experience.
• Experience with test management tools such as Jira, Team Foundation Server, or similar platforms.
• Experience with automated testing tools.
• Post-secondary education in a related field.
• Strong understanding of the Software Development Life Cycle (SDLC).
• Strong understanding of the Software Testing Life Cycle (STLC).
• Excellent analytical and problem-solving abilities with a proactive and curious approach.
• Strong organizational and time-management skills.
• Exceptional communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Strong attention to detail and the ability to adapt in a fast-paced environment.
• The ability to balance hands-on testing responsibilities with coordination of team activities.

Additional Assets

• Experience within a highly regulated industry, financial services, or insurance.
• ISTQB certification or progress toward certification.

About the Organization

Our client is a well-established Canadian property and casualty insurer serving customers across Western and Northern Canada through an extensive broker network. The organization provides home, automobile, and commercial insurance products and has built a reputation for responsive service, strong relationships, and creative insurance solutions.

With more than four decades in the industry and a team of several hundred employees, the organization offers the stability of an established insurer while maintaining a collaborative, people-focused corporate culture.

If you are an experienced insurance professional who enjoys combining technical underwriting knowledge with investigation, compliance, governance, and continuous improvement, this could be an excellent next step in your career.