Senior Product Manager, EV Driver Experience

ChargeLab; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

ChargeLab in Toronto is seeking a Senior Product Manager to shape the strategy and roadmap for driver-facing apps (web and mobile). You will partner with engineers, designers, and business stakeholders to deliver a simple, reliable experience for EV drivers whether at home or at public chargers.

You will own metrics, drive data-informed decisions, and collaborate across Marketing, Support, and Operations to grow the ChargeLab network and support the Rewards rebate program.

Qualifications

• 5+ years of professional product management experience in a SaaS or consumer software company.
• Proven track record of launching and managing successful B2C mobile products.
• Strong analytical skills with experience in data-driven decision-making.
• Prior experience with native mobile development, payments, web analytics is a strong plus.
• Excellent stakeholder management and ability to work cross-functionally with finance, sales, marketing, and engineering teams.
• Experience working in Agile/Scrum environments.
• A passion for EV charging and making a positive impact on the environment.
• Bachelor’s degree in a related field or equivalent experience.

Responsibilities

• Own the strategy and roadmap for driver-facing applications, including native mobile apps, web app, and customer white labeled apps.
• Serve as the resident expert on the charging experience, consumer needs, and the competitive landscape for drivers.
• Champion the EV driver’s perspective, and emphasize the value of a growing group of drivers to commercial customer success
• Work with Product Operations and Engineering to ensure we treat data as a first class citizen, empowering analytics and reporting
• Define and track key product metrics to measure success and drive data-informed decisions.
• Work closely with internal and external stakeholders to build solutions that make home and public charging and seamless for users.
• Collaborate with engineering, design, and business teams to deliver impactful product improvements.
• Drive go-to-market strategies in partnership with Sales, Marketing, and Operations teams.
• Continuously refine the product vision and strategy, ensuring alignment with company goals.
• Deliver iterative, incremental improvements while working towards long-term strategic goals.

Skills

Product management

B2C mobile products

Data-driven decisions

Agile/Scrum

Stakeholder management

Cross-functional collaboration

EV charging interest

Education

Bachelor’s degree or equivalent

Tools

Native mobile development

Payments

Web analytics

Job description

ChargeLab in Toronto is seeking a Senior Product Manager to shape the strategy and roadmap for driver-facing apps (web and mobile). You will partner with engineers, designers, and business stakeholders to deliver a simple, reliable experience for EV drivers whether at home or at public chargers.

You will own metrics, drive data-informed decisions, and collaborate across Marketing, Support, and Operations to grow the ChargeLab network and support the Rewards rebate program.