Senior Process & Automation Specialist

Tokio Marine Canada Ltd.; Toronto; Hybrid; CAD 90,000 - 110,000; Full time

Job summary

Tokio Marine Canada Ltd. is seeking a Senior Business Process Specialist to optimize processes, reduce manual tasks, and lead automation initiatives across business lines in a hybrid Toronto-based setup.

You will analyze workflows, identify AI-enabled opportunities, and collaborate with IT and stakeholders to ensure secure, compliant, and effective solutions that improve productivity and decision-making.

Qualifications

• Bachelor's degree or higher in a related field.
• Demonstrated knowledge of process improvement methodologies, workflow analysis, or automation technologies.
• 7+ years in process improvement, business analysis, or related functions.
• Strong communication and stakeholder management skills.

Responsibilities

• Facilitate sessions with business units to identify process improvement opportunities.
• Analyze workflows to eliminate inefficiencies and reduce manual tasks.
• Identify suitable use cases for automation and AI adoption.
• Design, build, test, and deploy workflow automations with approved technologies and AI-enabled solutions.

Skills

Process optimization

Automation

Stakeholder management

Communication

Team collaboration

Project coordination

Analytical thinking

Education

Bachelor's degree in Business Administration, Operations Management, IT, CS, Engineering, Data Analytics, or related discipline

Tools

Microsoft Copilot Studio

Power Apps

Alteryx

SQL

PostgreSQL

Power BI

Job description

Tokio Marine Canada Ltd. is seeking a Senior Business Process Specialist to optimize processes, reduce manual tasks, and lead automation initiatives across business lines in a hybrid Toronto-based setup.

You will analyze workflows, identify AI-enabled opportunities, and collaborate with IT and stakeholders to ensure secure, compliant, and effective solutions that improve productivity and decision-making.