Senior Pre-Planning Sales Director

Arbor-Memorial; Cavan-Monaghan; On-site; CAD 70,000 - 120,000; Full time

Benefits offered by this job

Paid training

Company benefits

Merit-based pay

Bonus program

Incentive contests

Job summary

Arbor Memorial's Rosemount Memorial Gardens in Peterborough, Ontario, is seeking a full-time Pre‑Planning Sales Representative to promote funeral and cemetery pre‑planning by meeting clients and discussing services in the community.

You will work on a commission-based pay structure with a guaranteed hourly wage until commissions are earned, plus paid training, benefits, and a merit-based bonus program to reward top performers.

Qualifications

• Registration in or completion of funeral pre planning and cemetery pre planning courses in an accredited post‑secondary institution would be considered an asset.
• Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer‑centric service organization.
• Experience in business development, sales and customer success is an asset.
• Willing to demonstrate active community involvement and establish a positive profile of the cemetery and funeral home within the community.
• Highly focused on achieving and exceeding sales results and ensuring full compliance of all federal and provincial regulatory requirements.
• Demonstrated ability to build strong partnerships with Cemetery Operations, Funeral and Home Office Centres of Excellence to achieve Company revenue goals and objectives.
• Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.

Responsibilities

• Working various lead sources, contacting and visiting client families to assess pre‑arrangement needs.
• Communicating the Company’s Pre Need Funeral planning program.
• Generating lead sources by following‑up on all referrals, walk‑ins and mail drops, working with at‑need families to promote the after‑care program.
• Presenting to community organizations, arranging and hosting seminars and mall shows, notifying agencies and special groups about the pre‑need funeral program and reviewing all files.
• Establishing and organizing programs and seminars at the funeral home, with guest speakers and arranges co‑sponsors of the seminars and programs.
• Ensuring all contracts are accurately completed, required signatures are obtained, copies are forwarded to appropriate parties and that files are maintained.
• Participating in funeral home and cemetery staff and management meetings, communicates regularly with all funeral home and cemetery staff to obtain and provide information on the families served or new lead sources.
• Other duties or special projects as required.

Skills

Customer care

Business development

Sales

Community involvement

Regulatory compliance

Partnership building

Teamwork

Education

Funeral pre-planning courses

Job description

Arbor Memorial's Rosemount Memorial Gardens in Peterborough, Ontario, is seeking a full-time Pre‑Planning Sales Representative to promote funeral and cemetery pre‑planning by meeting clients and discussing services in the community.

You will work on a commission-based pay structure with a guaranteed hourly wage until commissions are earned, plus paid training, benefits, and a merit-based bonus program to reward top performers.