Senior People Operations Specialist

Swoon; Fredericton; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading company in Human Resources is seeking a Senior EX Operations Specialist for a remote role, focusing on delivering employee support across North America. The successful candidate will manage HR operations, case handling, and compliance reporting, requiring experience in HR and knowledge of Canadian regulations.

Qualifications

• 3–5 years’ experience in HR or People Ops.
• Experience with Workday and Jira.
• Knowledge of Canadian HR compliance.

Responsibilities

• Lead HR operations and complex case handling.
• Deliver support across Canada and North America.
• Administer benefits and manage compliance reporting.

Skills

Data-driven mindset

Process improvement

Fluency in English

Fluency in French

Tools

Workday

Jira

Excel

Google Sheets

Job description

Position : Senior EX Operations Specialist

Location : Remote (Canada)

Industry : Human Resources / People Operations

We’re hiring a Senior EX Operations Specialist to join a dynamic global team delivering employee support across Canada and North America. This fully remote role will lead HR operations, complex case handling, Workday transactions, benefits administration, and compliance reporting, with a strong emphasis on Canadian labour regulations and bilingual support.

Must-Have Qualifications :

• 3–5 years’ experience in HR or People Ops
• Experience with Workday and Jira
• Excel / Google Sheets proficiency
• Strong data-driven mindset and process improvement experience
• Canadian HR compliance knowledge
• Fluent in English; French highly preferred

Nice-to-Have Qualifications :

• Experience supporting remote / global teams
• Proven experience leading HR projects from design to delivery
• High business acumen and ability to work cross-functionally

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