Senior Parking Manager

Reimagined Parking; Vancouver; Hybrid; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Health Plans

Life and AD&D

Short-Term Disability

Long-Term Disability

Employee Assistance Program (EAP)

RRSP

Paid Vacation

Job summary

Reimagined Parking in Canada is seeking a Senior Parking Manager to lead safe, efficient operations and deliver service exceeding client expectations. You will assist the Operations Manager with staff management, revenue control, safety, and client relations.

This role emphasizes leadership, customer focus, P&L awareness, and the ability to drive revenue and optimize Parking facilities. This position requires strong teamwork, strategic thinking, and hands-on supervision of staff and operations

Qualifications

• Minimum 2 years in a leadership role in parking management.
• Strong focus on customer service and client satisfaction.
• Proficient in location, profit and loss analysis.
• Experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.
• Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
• Ability to work both independently and as part of a team.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Supervise location staff, delegate tasks, coach, and ensure standards.
• Support Operations Manager with hiring, onboarding, scheduling, and training.
• Act as liaison to client/properties manager and attend location meetings.
• Monitor facility maintenance to keep garage/lot safe and clean.
• Oversee ticket inventory, cash flow, reports, and audits to prevent loss.
• Prepare daily, weekly, and monthly operating reports.
• Provide front-line coverage as needed.
• Communicate professionally with guests, clients, and teammates.
• Respond promptly to accidents, incidents, or safety concerns.

Skills

Leadership

Customer service

P&L analysis

Revenue generation

Client relationship

Business development

Team building

MS Office

Contract management software

Independent worker

Tools

MS Word

Excel

PowerPoint

Contract management software

Job description

Senior Parking Manager

Application Deadline: 31 October 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I5-D35_CA-WINNIPEG-SUPERVISOR DEPT

Compensation: CA$45,500 / year

Description

The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
• Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees
• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
• Fill in to provide coverage for front line positions, as needed
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
• Immediately respond to reports of accidents, incidents, or safety concerns
• Communicate professionally at all times with guests, client, and teammates

Skills, Knowledge and Expertise

• Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
• Strong focus on customer service and client satisfaction.
• Proficient in location, profit and loss analysis.
• Demonstrated experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.
• Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
• Ability to work both independently and as part of a team.
• Valid driver’s license, reliable personal vehicle, and clean driving record.

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
• Short-Term Disability (STD): Income protection when you need time to recover.
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family