Senior Ops Lead, Vacancy & Waitlist Strategy

Alberta Health Services; Edmonton; Hybrid; CAD 101,000 - 185,000; Full time

Job summary

Alberta Health Services seeks a Senior Operating Officer (SOO) for Vacancy and Waitlist Management. You will lead provincial and corridor operations to optimize access, capacity, and transitions across long-term care, home care, and community supports.

The role involves financial oversight and collaboration with medical leaders and executives. Reporting to the Executive Lead, you will drive standardization, quality improvement, and cross-portfolio coordination, with a negotiable location and

Qualifications

• Master’s degree in a healthcare profession, healthcare management, or business administration.
• Seven+ years of progressive leadership experience in healthcare operations.
• Three+ years overseeing system capacity, waitlist management and patient flow.

Responsibilities

• Oversee vacancy optimization, waitlist performance, and placement coordination.
• Lead capacity utilization, access prioritization, and system flow across settings.
• Provide executive leadership for cross-site programs and service integration.

Skills

Leadership

Healthcare operations

Strategic planning

Change management

Team management

Data-driven decisions

Collaboration

Education

Master’s degree in healthcare/management/administration

Job description

Alberta Health Services seeks a Senior Operating Officer (SOO) for Vacancy and Waitlist Management. You will lead provincial and corridor operations to optimize access, capacity, and transitions across long-term care, home care, and community supports.

The role involves financial oversight and collaboration with medical leaders and executives. Reporting to the Executive Lead, you will drive standardization, quality improvement, and cross-portfolio coordination, with a negotiable location and