Senior Operations Manager

Ontario Clean Water Agency; Mississauga; On-site; CAD 98,000 - 142,000; Full time

Benefits offered by this job

Defined benefit pension

Comprehensive health plan

Life and disability insurance

Maternity and parental leave top-up

Diversity and inclusion commitment

Job summary

Ontario Clean Water Agency in Mississauga invites applications for a Senior Operations Manager. You will provide expert operational input and oversee the management and administration of efficient and safe water and wastewater treatment, distribution and collection systems.

The role requires leadership across capital expansion programs and compliance with legislation and standards. You will supervise maintenance and electrical programs, coordinate with engineers on major plant expansions, and

Qualifications

• Certification/license in WT, WWT, WD and WWC is mandatory.
• Ability to be ORO for the facility and available after hours.
• Valid driver’s license.
• Post-secondary education as stated.

Responsibilities

• Provide expert operational input and oversee the management and administration of efficient and safe water/wastewater treatment, distribution and collection systems.
• Supervise all aspects and impacts of capital expansion programs of water/wastewater treatment facilities.
• Provide expert operational input to the engineering, pre-design and design plans for major plant expansion.
• Ensure operating compliance with existing legislation and management systems.
• Negotiate with the client in regards to all aspects of contracts.
• Lead/provide strategic/technical expertise, advice and policy recommendations to regional/OCWA management and regional clients/partners on preventative maintenance strategies and technical solutions to support client operations and OCWA business development objectives.

Skills

Communication

Negotiation

Analytical thinking

Leadership

Risk management

Education

Post-secondary education in environment/management or skilled trades

Tools

SCADA

CMMS

Budgeting software

Job description

Application Deadline: 2026-09-14 Position Title: Senior Operations Manager Division: Lorne Park Operations (Sheldon Belbin) Location: 1180 Lakeshore Road West Mississauga, ON L5H 3J3 Canada Location Hierarchy: Central Worker Type: Regular Number of Positions: 1 Job Duration: Job Term: Full time Job Code: Job Code: M1011B Salary: $97,623.00 - $141,892.00CADAnnual Posting Status: Post Internally and Externally & Post to OPS OPS Job ID: 248753

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day. Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us. A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.

In this role you will:

• Provide expert operational input and oversee the management and administration of efficient and safe water/wastewater treatment, distribution and collection systems.
• Supervise all aspects and impacts of capital expansion programs of water/wastewater treatment facilities.
• Provide expert operational input to the engineering, pre-design and design plans for major plant expansion.
• Ensure operating compliance with existing legislation and management systems.
• Negotiate with the client in regards to all aspects of contracts.
• Lead/provide strategic/technical expertise, advice and policy recommendations to regional/OCWA management and regional clients/partners on preventative maintenance strategies and technical solutions to support client operations and OCWA business development objectives.

What we are looking for: Mandatory:

• Certification/license in WT, WWT, WD and WWC
• May consider lesser qualified candidates as under fill - minimum Level OIT as specified in (Reg. 128/04 and 129/04)
• Ability to be ORO for the facility
• Be available after regular hours to advise staff and client of operational emergencies
• Valid driver’s license

Technical Skills and Knowledge:

• Technical knowledge of the theories, principles, and practices related to wastewater treatment and collection systems; operations and processes to lead/manage regional maintenance and electrical programs and technical services related to process control and legislation/standards compliance and ensure optimum operation of regional facilities.
• Technical knowledge of water treatment and distribution maintenance best practices and standards, and industrial, electrical and electronic instrumentation and control theory, principles and practices and assessment techniques for the selection, repair, troubleshooting and maintenance of a wide variety of complex control, monitoring and telemetry communication systems to plan and lead maintenance and electrical system construction, monitoring, and repair operations.
• Ability to obtain certification to the highest level of the facilities.
• Knowledge and understanding of SCADA system, alarms monitoring, Computerized Maintenance Management System (CMMS) and applicable financial programs for budgeting and presentations.
• Ability to comprehend and apply asset management practices.
• Knowledge and application of energy management principles.
• Knowledge of relevant legislation, polices, standards and procedures to manage the development and delivery of regional maintenance and electrical systems, processes and services.
• Demonstrated operational management skills to lead the day-to-day coordination and control of maintenance and electrical process services to large complex facilities, plants and systems.
• Knowledge of maintenance inspection principles and methods to lead the conducting of equipment/system reviews, regulatory inspections, and compliance and health/safety audits.
• Conceptual, analytical, problem solving and risk management skills to lead the identification and analysis of preventative maintenance issues/gaps and the research/assessment of process optimization opportunities and system/service options/strategies to meet needs.
• Post-secondary education in environment, management or skilled trades.

Skills and Ability include:

• Communication, Political Acuity and Relationship Management Skills.
• Knowledge of client business goals and directions, economic/market environmental changes that impact on client’s long-term business plans.
• Knowledge of business management practices to operate efficiently in order to realize gain while maintaining a high level of service.
• Excellent communication and negotiation skills.
• Demonstrated analytical, conceptual, consultation and problem solving skills.
• Excellent qualitative and quantitative research, planning and evaluating skills.
• Proficiency in strategically identifying research and development needs for the Agency.
• Exceptional organizational skills with demonstrated ability to prioritize well and meet strict deadlines.

Leadership Skills:

• You have demonstrated leadership experience to develop, manage and mentor a team for optimal performance and delivery of results and alignment with organization objectives.
• You have experience developing and overseeing strategic plans, policy and program initiatives.
• You have demonstrated skills in developing, building and leading organizational capacity through inclusive, positive, and values-based leadership.

Other Essential Skills:

• Knowledge of financial resources management to develop and manage department budget and capital projects.
• Knowledge of procurement policies and procedures to oversee all stages of acquisition of goods and services and prepare RFQs and RFPs.
• Demonstrated knowledge of human resources management practices, policies and guidelines.
• Demonstrated knowledge of managing multiple projects simultaneously.
• Leading and promoting a health and safety culture.

Flexible learning and development opportunities.

Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.

Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.

Work with an organization committed to innovation and advanced technology.

A defined benefit pension plan; comprehensive health plan; life and disability insurance. Maternity and parental leave top-up benefits including for adoptive parents.

OPS/OCWA’s commitment to diversity, inclusion, accessibility, and anti-racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

The Ontario Clean Water Agency is an inclusive employer and we offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks.

As the largest provider of water and wastewater services in Canada, we manage over 800 facilities from small well systems and lagoons to large water and wastewater treatment plants.

Consider this opportunity if you are a motivated, team oriented individual seeking a career in the water and wastewater industry.

We thank you for your interest, and we will only contact you if we choose you for further screening or an interview.

Career decisions can be murky and hard to navigate. OCWA makes it easy. If you’re looking for career potential through purposeful work, meaningful recognition and a lifetime opportunity for individual growth, OCWA is where you can thrive.

Join an inclusive team environment and unlock your potential in a supportive, recognition-based culture. With water, your career path is clear.

OCWA is an agency of the Government of Ontario, reporting to the Ministry of the Environment, Conservation and Parks.

For more than 30 years, municipalities, First Nations communities, institutions and industry have put their trust in OCWA to provide water, wastewater and stormwater services.

Our extraordinary work demands a community of remarkable people.

A career at OCWA is an opportunity to achieve your potential through meaningful, important work.