Senior Network Operations Specialist

Placements24; Kimberley; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement fund

Advanced training and certifications

Challenging work environment in Kimber

Exposure to diverse network tech

Job summary

Placements24 seeks a Senior Network Operations Specialist to oversee daily telecom network operations in Kimberley, Canada. You will monitor performance, respond to incidents, and implement changes to ensure stability and security.

The role requires 5+ years in network operations, strong TCP/IP, BGP/OSPF, switching, and firewall skills, plus experience with SolarWinds, PRTG, or Zabbix. On-call rotations and mentoring are part of the job.

Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network operations or a similar role within the telecoms industry.
• Strong understanding of TCP/IP, routing protocols (BGP, OSPF), switching, and firewall management.

Responsibilities

• Monitor network performance and availability 24/7, using advanced network management systems.
• Respond promptly to network incidents and alerts, performing initial diagnostics and coordinating resolution efforts.
• Implement network changes, configuration updates, and software patches according to established procedures.
• Collaborate with engineering and support teams to troubleshoot complex network issues and implement permanent fixes.
• Maintain network documentation, including topology diagrams, runbooks, and incident reports.
• Participate in on-call rotations to provide after-hours support for critical network events.
• Mentor junior operations staff and assist in their technical development within the Kimberley N.O.C.

Skills

Network monitoring

TCP/IP

BGP

OSPF

Switching

Firewall management

Education

Diploma or degree in Computer Science/Information Technology

Tools

SolarWinds

PRTG

Zabbix

Job description

About the Role

Our client is seeking an experienced and vigilant Senior Network Operations Specialist to oversee the day-to-day functioning of their critical telecommunications network in Kimberley . This role is integral to maintaining network stability, performance, and security, ensuring uninterrupted service delivery to their customer base. You will be responsible for monitoring network traffic, responding to incidents, and implementing proactive measures to prevent disruptions. This position offers a chance to work with sophisticated network management tools and contribute to the operational excellence of a leading telecommunications provider in the Northern Cape.

Key Responsibilities

• Monitor network performance and availability 24/7, using advanced network management systems.
• Respond promptly to network incidents and alerts, performing initial diagnostics and coordinating resolution efforts.
• Implement network changes, configuration updates, and software patches according to established procedures.
• Collaborate with engineering and support teams to troubleshoot complex network issues and implement permanent fixes.
• Maintain network documentation, including topology diagrams, runbooks, and incident reports.
• Participate in on-call rotations to provide after-hours support for critical network events.
• Mentor junior operations staff and assist in their technical development within the Kimberley N.O.C.

Requirements

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network operations or a similar role within the telecoms industry.
• Strong understanding of TCP/IP, routing protocols (BGP, OSPF), switching, and firewall management.
• Hands-on experience with network monitoring tools (e.g., SolarWinds, PRTG, Zabbix) and ticketing systems.
• Excellent analytical and troubleshooting skills, with a systematic approach to problem-solving.
• Ability to work effectively under pressure in a fast-paced operational environment.

Benefits

• Competitive salary with potential for shift-based allowances.
• Comprehensive medical aid and retirement fund.
• Opportunities for advanced network training and certifications.
• A challenging and rewarding work environment in Kimberley .
• Exposure to diverse network technologies and operational challenges.