Senior Network Administrator

Johnson Controls; Toronto; On-site; CAD 90,000 - 125,000; Full time

Benefits offered by this job

Safe work environment

Flexible hours

Health and dental benefits

RRSP / DCCP plans

Employee assistance

Training reimbursements

PPE reimbursement

Job summary

Johnson Controls is seeking a Senior Network Administrator to architect, deploy, and maintain network infrastructure across multiple customer sites in the GTA. The role requires on-site presence five days a week with occasional on-call rotations.

Candidates should have a Bachelor’s degree in a related field, 10+ years of experience, and a CCNP certification. The position offers competitive compensation and a comprehensive benefits package.

Qualifications

• Bachelor's degree in computer science, information technology, or equivalent.
• A minimum of 10 years’ work experience in network administration.
• CCNP certification or equivalent.
• Ability to pass provincial and federal criminal record checks.
• Willingness to commute throughout the GTA daily and to remote sites occasionally.

Responsibilities

• Manage procurement and physical installation of new network equipment across multiple customer sites.
• Install, configure, harden, and maintain network operating systems.
• Configure and troubleshoot firewall/IPS policies and ACLs.
• Deploy, configure, and maintain network management systems and monitoring tools.
• Mentor junior team members and provide coaching.
• Participate in preventive maintenance and disaster recovery planning.
• On-site attendance five days a week with rotating on-call.
• Collaborate with OEMs, vendors, contractors and customers to troubleshoot issues.

Skills

10+ years experience

CCNP certification

Education

Bachelor's degree in computer science / IT or equivalent

Job description

Build your best future with the Johnson Controls team!

Who we are:

Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What We Offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care.
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The Role:

The seniornetworkadministrator is responsible for several duties within the Johnson Controls Sustainable Infrastructure ICAT(Information, Communication, Automation, Technology)team, including architecting, deploying, and maintainingnetwork equipment such as switches, routers, firewalls, and wireless.

Responsibilities

• Manage theprocurement processand physical installationfor new network equipmentacross multiplecustomer sites.
• Manage and maintain the structured cablingacross multiple customer sites.Schedule and manageelectrical and cabling contractorsto perform required work.
• Install, configure, harden, and maintainnetworkoperating systems.
• Configure and troubleshootfirewall/IPS policies and access control lists.
• Configure, manage, and troubleshoot cybersecurity products such astwo-factor authentication and endpoint protectionsolutions.
• Perform wireless surveys to identifycoverage and performance issues. Implement system improvements to addressdeficiencies.
• Maintainanasset/softwareinventory,system documentation, and diagramsfor allnetwork infrastructures across customer sites.Write standard operating procedures documentationand facilitate knowledge transfer to junior network administrators for coaching.
• Manage multiple methods ofsoftware and configurationbackup. Create and maintain backup documentation outliningstandard operating procedures, schedules, andsystemas-builtconfiguration.
• Deploy, configure, harden, and maintainnetworkmanagementsystems(i.e. HPE IMC, Cisco Catalyst Center, SolarWinds, PRTG)that performs system monitoring,log aggregation, and alerting.
• Work with OEMs,vendors, contractors, and customersin order to troubleshoot issues,request quotes,manage service agreements, andexecute hardware warranty RMAs.
• Performdaily, weekly, monthly, and annual preventative maintenanceincludinghealth checks,software patching, generating reports,system upgrades,etc.
• Assist with creating and maintainingdisaster recovery and business continuity practices and documentation.
• Perform cybersecurity audits ofnetwork and OTsystems,participate in vulnerability assessment exercises, and coach the wider teamon cybersecurity best practices.
• Follow incident management proceduresand log all work completed in theIT ticketing system. Work with stakeholders to perform efficient and effective troubleshooting of issues, perform root cause analysisstudies, and implement system improvementsto reduce incident occurrences.
• Comply with all Johnson Controls safety policies and procedures.Comply with all company policies and procedures and adhere to company standards.
• Assist the ICAT team with installing, configuring,maintaining, and troubleshooting building systems thatfall under the team’s shared responsibility.
• On-site attendance five days a weekand participate in a rotating on-call schedule.
• Mentor junior team membersandtrain them to perform common tasks.

Require Qualifications

• Completion of abachelor’s degreeincomputer science,information technology, orequivalentfield.
• A minimum oftenyears’ work-related experiencein the outlined rolewith demonstratedmasteryofallresponsibilities outlined above.
• ValidCCNPcertificationor equivalent.

Required Skills

• Must be able to work varying shifts and overtime as required.
• Must be able to passprovincial and federalcriminalrecordcheck and subject interview.
• Must be physically able to perform basic maintenance tasks, which includes ability to climb ladders, use hand tools, lift heavy objectswith assistance, etc.
• Excellent communication, information gathering, and documentation skills.
• Excellent time management skills and punctuality.
• Ability to commute throughout the GTAon a daily basisand to remote sites on an infrequent basis.

Preferred Skills

• Familiarization with cybersecurity best practicesand hardening techniqueswith regards tonetwork equipment, server operating systems, workstations, and OT.
• History of attaining theCompTIA A+ certification.
• History of attaining the ITIL v3/v4 Foundation certification.
• Validcybersecurity relatedcertifications.

OurBenefits

• Safe and professional work environment.
• Flexibleworking hoursand occasional work from home.
• Comprehensive group health and dental benefits plan.
• Access to group RRSP and DCCPplans.
• Employee assistance and wellness programs.
• Reimbursement for employeetraining materials, courses, certifications, and professionaldevelopment. Access to aninternal catalogue of training materials.
• Reimbursement for safetypersonal protective equipment.

SALARY RANGE : $90,000 - $125,00- CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.