Senior Manager, Public Sector Strategy

Salesforce, Inc.; Canada; Remote; CAD 155,000 - 213,000; Full time

Job summary

Salesforce, Inc. is seeking a Business Strategy Senior Manager for the Canadian Public Sector to ensure delivery excellence across Professional Services.

You partner with C-level clients to craft vision, metrics, and multi-year roadmaps that drive measurable business value. You will collaborate with enterprise customers, partners, and technical delivery leaders to scale impact, accelerate value realization, and foster adoption of new operating models within the Experience Services Competency in

Qualifications

• Experience: Minimum 8 years in customer-facing roles leading complex experience-led engagements.
• Go-to-market (GTM) support experience, including scoping, proposal development, RFP responses, and executive presentations.
• Core Competencies: Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization; AI in services delivery.
• Product Knowledge: Salesforce product knowledge and solution design experience relevant to Public Sector.
• Sector Expertise: Canadian Government customers; strong value drivers and success metrics for large enterprise Public Sector.
• Communication: Excellent verbal and written communication; able to articulate business value to stakeholders at all levels.
• Problem Solving: Able to analyze, synthesize, and guide amidst ambiguity with defensible roadmaps.
• Relationship Management: Proven ability to build cross-functional customer relationships.

Responsibilities

• Strategic Advisory: provide business strategy expertise during sales and delivery; define scope, value narrative, and pitch.
• Strategic Discovery & Assessment: conduct research and workshops to develop operating models and visions.
• Strategy Roadmap & Value Modeling: create multi-year roadmaps and use cases to project value.
• Transformation & Organizational Adoption: align stakeholders and drive adoption of new operating models.
• Operational Excellence: integrate value strategies into program delivery and manage risks.
• Team Leadership: coach and develop other Business Strategists and project team members.
• Business & Practice Impact: grow the practice and contribute to knowledge base and leadership.

Skills

Business Strategy

Enterprise Architecture

Product Management

Agile

Program Governance

Experience Design

Change Management

Value Realization

AI tools in services delivery

Education

BA/BS or MA/MS in a related field

Tools

Salesforce product knowledge

Job description

Salesforce, Inc. is seeking a Business Strategy Senior Manager for the Canadian Public Sector to ensure delivery excellence across Professional Services.

You partner with C-level clients to craft vision, metrics, and multi-year roadmaps that drive measurable business value. You will collaborate with enterprise customers, partners, and technical delivery leaders to scale impact, accelerate value realization, and foster adoption of new operating models within the Experience Services Competency in