Senior Manager, Project Management & Change Readiness, GTB - Scarborough

Scotiabank; Toronto; On-site; CAD 110,000 - 170,000; Full time

Job summary

Scotiabank in Scarborough, Canada, seeks a Senior Manager, Project Management & Change Readiness within Global Transaction Banking to lead planning, governance, execution and readiness for strategic initiatives impacting Operations and Client Service teams.

This role coordinates with Business, Operations, Technology, Product, Risk, Training and Change stakeholders to ensure people, process, and technology impacts are identified, managed, and implemented with minimal disruption.

Qualifications

• Undergraduate degree in Business Administration, Project Management, Operations, Technology, or a related discipline.
• PMP, PRINCE2, Prosci, Agile, Scrum, or equivalent certification is considered an asset.
• 7-10+ years of progressive experience in project management, program management, business transformation, or related disciplines.

Responsibilities

• Lead strategic initiatives from planning through implementation and stabilization.
• Establish governance and oversee project risks, issues, dependencies, and executive reporting.
• Partner with business, operations, technology, and risk teams to deliver successful outcomes.
• Ensure operational readiness, communication, controls, documentation, and support models are in place prior to implementation.
• Monitor outcomes and drive continuous improvement across project delivery and change management practices.
• Lead and develop a high-performing team while fostering collaboration and accountability.

Skills

Stakeholder influence

Communication

Executive reporting

Leadership

Problem-solving

Education

Undergraduate degree in Business Administration, Project Management, Operations, Technology, or a related discipline

Graduate degree / MBA asset

Tools

PMP

PRINCE2

Prosci

Agile

Scrum

Job description

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Title: Senior Manager, Project Management & Change Readiness, GTB - Scarborough

Requisition ID: 267755

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Reporting to the Director, Initiatives & Optimization, the Senior Manager, Project Management & Change Readiness is responsible for leading the planning, governance, execution, and operational readiness activities for strategic initiatives impacting Operations and Client Service teams. The incumbent ensures initiatives are delivered successfully by aligning project execution, stakeholder engagement, communications, training, readiness assessments, and implementation planning to support adoption while minimizing operational risk and business disruption.

The role serves as a key liaison between Business, Operations, Technology, Product, Risk, Training, and Change stakeholders to ensure people, process, technology, and service impacts are identified, managed, and communicated throughout the project lifecycle.

What You'll Do

• Lead strategic initiatives from planning through implementation and stabilization.
• Drive change readiness through impact assessments, communications, adoption strategies, and partner with training teams
  Establish governance and oversee project risks, issues, dependencies, and executive reporting.
• Partner with business, operations, technology, and risk teams to deliver successful outcomes.
• Ensure operational readiness, communication, controls, documentation, and support
  models are in place prior to implementation.
• Monitor outcomes and drive continuous improvement across project delivery and change management practices.
• Lead and develop a high-performing team while fostering collaboration and accountability.

What You'll Bring:

• Undergraduate degree in Business Administration, Project Management, Operations, Technology, or a related discipline.
• Graduate degree and/or MBA is considered an asset.
  PMP, PRINCE2, Prosci, Agile, Scrum, or equivalent certification is considered an asset.
• 7-10+ years of progressive experience in project management, program management, business transformation, operational readiness, change management, or related disciplines.
• Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders.
• Strong knowledge of project governance, change management, operational readiness, process improvement, and risk management practices.
• Proven ability to influence stakeholders and drive alignment across business and technology teams.
• Exceptional presentation, communication, facilitation, and executive reporting skills.
• Strong analytical, organizational, and problem-solving capabilities.
• Experience within banking, financial services, client operations, or technology delivery environments preferred.

Working Conditions: Work in a standard office-based environment.

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you: Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Location(s): Canada : Ontario : Scarborough
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Job Segment: Project Manager, MBA, Change Management, Business Process, Program Manager, Technology, Management