Senior Manager, Programs

Innomar Strategies; Ontario; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Senior Manager to oversee strategic planning and operational management. The role involves guiding teams, managing budgets, and ensuring compliance with industry regulations. Ideal candidates will have a strong background in pharmaceuticals or biotech, with proven leadership and analytical skills. Join us to make a difference in health outcomes and enjoy comprehensive benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

Wellness programs

Parental leave

Professional development opportunities

Qualifications

• Minimum 5 years of experience in the pharmaceutical or biotech industry.
• At least 2 years of management experience.
• Bilingual (French/English) is an asset.

Responsibilities

• Plan and lead management team meetings to achieve unit objectives.
• Prepare and report on unit operational plans including budgets.
• Develop and track performance against strategic and tactical annual plans.

Skills

Strategic thinking

Client focus

Leadership

Problem-solving

Analytical skills

Communication

Organizational skills

Education

University science/healthcare degree

Tools

Microsoft Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

PRIMARY DUTIES AND RESPONSIBILITIES :

1. Participate in strategic and tactical planning sessions;
2. Plan and lead management team meetings and guide Managers to ensure that unit objectives are achieved;
3. Prepare, maintain and report on unit operational plans including strategic, tactical, budgetary, utilization and profitability plans, and implement process optimization plans;
4. Assist with managing budgets, including profit and loss responsibility, and monitor purchasing, contracting, expenses, and vendor relationships;
5. Prepare, review, and submit monthly billing reports for client invoicing;
6. Project strategic management and client account management;
7. Support various projects in collaboration with the Corporate office;
8. Provide strategic direction with senior leadership to enhance programs and attain new business objectives, focusing on growth;
9. Present to the executive Lead Team during Plan-to-Performance (P2P) meetings as required;
10. Develop, present (for approval), implement, and track performance against strategic and tactical annual plans related to revenue and expenses;
11. Establish and assign account management strategies;
12. Contribute to business enhancement activities such as forecasting, new business development, communication, staffing, and client services;
13. Set goals for business growth, attract new clients, and develop new services;
14. Develop performance standards for managers and measure success;
15. Assist with proposal writing, contracting, client presentations, and pricing strategies;
16. Stay informed on industry trends and legislation affecting the business;
17. Identify and collaborate with internal and external resources;
18. Plan and review staffing based on demand;
19. Manage performance reviews, objective setting, and training for direct reports;
20. Lead the Program Manager Team and support product team development;
21. Ensure timeliness, accuracy, and completeness of services; and
22. Identify risks and promote quality improvement initiatives.

Responsible for reporting all Adverse Events to relevant units/departments. The Senior Manager, Programs, may also be assigned additional duties as needed.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS :

• University science/healthcare degree or equivalent experience;
• Minimum 5 years of experience in the pharmaceutical or biotech industry;
• At least 2 years of management experience;
• 1-2 years of client management experience;
• Knowledge of post-marketing studies, Health Canada regulations, and risk management programs;
• Understanding of reimbursement and patient assistance programs, operational policies, and clinical research;
• Bilingual (French/English) is an asset.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS :

• Advanced knowledge of the pharmaceutical distribution industry;
• Strong business and financial acumen;
• Strategic thinking and client focus;
• Strong analytical, mathematical, and reporting skills;
• Effective communication and presentation skills;
• Leadership and interpersonal skills with team development capabilities;
• Organizational skills with attention to detail and critical thinking;
• Ability to meet deadlines and make decisions;
• Problem-solving skills;
• Collaborative and results-driven approach;
• Ability to resolve issues efficiently;
• Critical thinking skills;
• Knowledge of pharmaceutical and biotech sectors, including client management and healthcare communication;
• Proficiency in Microsoft Office programs.

The candidate may interact daily with English-speaking clients, patients, or team members from cross-functional teams.

What Cencora offers

We provide comprehensive compensation, benefits, and resources to support an inclusive culture and our team members' well-being. Benefits include medical, dental, vision, wellness programs, support for families, parental leave, and professional development opportunities, among others.